Journal Article

Alexander, David L., Lynch, John G., Jr. and Wang, Qing. (2008) As time goes by : do cold feet follow warm intentions for really new versus incrementally new products? Journal of Marketing Research, Vol.45 (No.3). pp. 307-319. ISSN 0022-2437

Birkinshaw, Julian M., Hamel, Gary and Mol, Michael J.. (2008) Management innovation. Academy of Management Review, Vol.33 (No.4). pp. 825-845. ISSN 0363-7425

Branine, Mohamed, Fekkar, Ahmed Foudil, Fekkar, Otmane and Mellahi, Kamel. (2008) Employee relations in Algeria: a historical appraisal. Employee Relations, Vol.30 (No.4). pp. 404-421. ISSN 0142-5455

Coles, R. (Robert) and Hodgkinson, Gerard P., 1961-. (2008) A psychometric study of information technology risks in the workplace. Risk Analysis, Vol.28 (No.1). pp. 81-93. ISSN 0272-4332

Collinson, Simon and Rugman, Alan M.. (2008) The regional nature of Japanese multinational business. Journal of International Business Studies, Vol.39 (No.2). pp. 215-230. ISSN 0047-2506

Dacko, Scott, Liu, Ben S., Sudharshan, D. and Furrer, Olivier. (2008) Dynamic capabilities to match multiple product generations and market rhythm. European Journal of Innovation Management, Vol.11 (No.4). pp. 441-471. ISSN 1460-1060

Harris, Lloyd C. and Ogbonna, E.. (2008) The dynamics underlying service firm-customer relationships : insights from a study of English Premier League soccer fans. Journal of Service Research, Vol.10 (No.4). pp. 382-399. ISSN 1094-6705

Harris, Lloyd C., Ogbonna, Emmanuel and Goode, Mark M.H.. (2008) Intra-functional conflict: an investigation of antecedent factors in marketing functions. European Journal of Marketing, Vol.42 (No.3/4). pp. 453-476. ISSN 0309-0566

He, Hong-Wei. (2008) Corporate identity/strategy interface: implications for corporate level marketing. European Journal of Marketing, Vol.42 (No.1/2). pp. 10-15. ISSN 0309-0566

Heracleous, Loizos and Jacobs, Claus D.. (2008) Crafting strategy : the role of embodied metaphors. Long Range Planning, Vol.41 (No.3). pp. 309-325. ISSN 0024-6301

Heracleous, Loizos Th. and Jacobs, Claus D.. (2008) Understanding organizations through embodied metaphors. Organization Studies, Vol.29 (No.1). pp. 45-78. ISSN 0170-8406

Hodgkinson, Gerard P., 1961- and Healey, M. P.. (2008) Toward a (pragmatic) science of strategic intervention : design propositions for scenario planning. Organization Studies, Vol.29 (No.3). pp. 435-457. ISSN 0170-8406

Hodgkinson, Gerard P., 1961- and Healey, Mark P.. (2008) Cognition in organizations. Annual Review of Psychology, Vol.59 (No.1). pp. 387-417. ISSN 0066-4308

Kotabe, Masaaki, Mol, Michael J. and Ketkar, Sonia. (2008) An evolutionary stage model of outsourcing and competence destruction : a Triad comparison of the consumer electronics industry. MIR: Management International Review, Vol.48 (No.1). pp. 65-94. ISSN 0938-8249

Kotabe, Masaaki, Mol, Michael J. and Murray, Janet Y.. (2008) Outsourcing, performance, and the role of e-commerce : a dynamic perspective. Industrial Marketing Management, Vol.37 (No.1). pp. 37-45. ISSN 0019-8501

Kudina, Alina, Yip, George S. and Barkema, Harry G.. (2008) Born Global. Business Strategy Review , Vol.19 (No.4). pp. 38-44. ISSN 0955-6419

Mellahi, Kamel and Wilkinson, A.. (2008) A Study of the Association Between Downsizing and Innovation Determinants. International Journal of Innovation Management, Vol.21 (No.4). pp. 677-698. ISSN 1363-9196

Miller, Susain, Hickson, David John and Wilson, David C. (David Charles), 1951-. (2008) From strategy to action involvement and influence in top level decisions. Long Range Planning, Vol.41 (No.6). pp. 606-628. ISSN 0024-6301

Mukherjee, A. and He, Hongwei. (2008) Company identity and marketing : an integrative framework. Journal of Marketing Theory and Practice, Vol.16 (No.2). pp. 111-125. ISSN 1069-6679

Mumford, Michael D., Bedell-Avers, Katrina E., Hunter, Samuel T., Espejo, Jazmine, Eubanks, Dawn L. and Connelly, Mary Shane. (2008) Violence in Ideological and Non-Ideological Groups: A Quantitative Analysis of Qualitative Data. Journal of Applied Social Psychology, Vol.38 (No.6). pp. 1521-1561. ISSN 0021-9029

Sentance, Andrew. (2008) Challenging times for UK monetary policy. World Economics, Vol.9 (No.1). pp. 1-10. ISSN 1468-1838

Wirtz, Jochen, Heracleous, Loizos and Pangarkar, Nitin. (2008) Managing human resources for service excellence and cost effectiveness at Singapore Airlines. Managing Service Quality, Vol.18 (No.1). pp. 4-19. ISSN 0960-4529

Book Item

Healey, M. P. and Hodgkinson, Gerard P., 1961- (2008) Troubling futures : scenarios and scenario planning for organizational decision making. In: Hodgkinson, Gerard P., 1961- and Starbuck, W. H., (eds.) The Oxford handbook of organizational decision making. Oxford handbooks . Oxford : Oxford University Press, pp. 565-585. ISBN 9780199290468

Heracleous, Loizos and Jacobs, C.D. (2008) Developing strategy: the serious business of play. In: Gallos, J.V., (ed.) Business leadership: a Jossey-Bass reader. San Francisco: Jossey-Bass, pp. 324-335. ISBN 978-0-7879-8819-7

Hodgkinson, Gerard P., 1961- (2008) Moving a journal up the rankings. In: Baruch, Yehuda and Konrad, A. M and Aguinis, H. and Starbuck, W. H., (eds.) Opening the black box of editorship. Basingstoke [England] ; New York: Palgrave Macmillan, pp. 104-113. ISBN 9780230582590

Hodgkinson, Gerard P., 1961- and Starbuck, W. H. (2008) Organizational decision making : mapping terrains on different planets. In: Hodgkinson, Gerard P., 1961- and Starbuck, W. H., (eds.) The Oxford handbook of organizational decision making. Oxford handbooks . Oxford : Oxford University Press, pp. 1-29. ISBN 9780199290468

Kotabe, Masaaki, Murray, Janet Y. and Mol, Michael J. (2008) Global sourcing strategy and performance: A “fit” versus “balance” perspective. In: Boddewyn, J.J., (ed.) International Business Scholarship: AIB Fellows on the First 50 Years and Beyond. Research in Global Strategic Management, Vol.14 . Bingley, UK: Emerald Group Publishing Limited, pp. 259-277. ISBN 978-0-7623-1470-6

Ogbonna, Emmanuel and Harris, Lloyd C. (2008) The adoption of information technology in a mature British family firm. In: Gupta, V., (ed.) Culturally-sensitive models of family business in Anglo region: a compendium using the GLOBE paradigm. Hyderabad; India: Icfai University Press, pp. 195-213. ISBN 978-813-140-899-5

Shukla, P., Adidam, Phani Tej, Blair, David and Banerjee, Madhumita (2008) Gubernija brewery: emerging within emerging markets. In: Sahay, B.S. and Thatchenkery, T and Sardana, G.D., (eds.) Handbook of Management Cases. New Delhi, India: Allied Publishers, pp. 425-434. ISBN 8184243901

Conference Item

Angwin, Duncan and Paroutis, Sotirios (2008) On the role and capabilities of strategy directors and strategy teams: supporting upper echelons in complex organizational settings. In: 2008 Academy of Management Annual Meeting, Anaheim, California, 8-13 Aug, 2008. Published in: Proceedings of the 2008 Academy of Management Annual Meeting

Argyriou, Evmorfia and Arnott, David C. (2008) Online retailing: On the primacy of goals in consumers' evaluations of retail websites. In: 22nd Service Conference and Workshop, University of Westminster at the RAC, London, 6-8 Nov, 2008. Published in: Proceedings of the 22nd Service Conference and Workshop

Argyriou, Evmorfia, Arnott, David C. and Melewar, T. C. (2008) Consumer Pleasantness In Online Search Behaviour. In: Australia and New Zealand Marketing Academy Conference 2008. Marketing: Shifting the Focus from Mainstream to Offbeat, Sydney, Australia, 1-3 Dec, 2008. Published in: Proceedings of the ANZMAC 2008 Conference p. 89.

Arnott, David C. (2008) On service positioning in dynamic markets: Enter the Red Queen. In: 22nd Service Conference and Workshop, University of Westminster at the RAC, London, 6-8 Nov, 2008. Published in: Proceedings of the 22nd Service Conference and Workshop

Banerjee, Madhumita (2008) Emotions in customer experience and their impact on firm-customer relationships: empirical evidence from UK. In: 2008 Global Marketing Congress, Shanghai, China, March 20-23, 2008. Published in: Proceedings of the 2008 Global Marketing Congress

Banerjee, Madhumita, Shukla, P. and Adidam, Phani Tej (2008) Internationalisation of Indian firms: proposing a research agenda. In: Management Society (SMS) Specialist India Strategy Conference - Emerging India: Strategic Innovation a Flat World, Hyderabad, India., 12-14 Dec, 2008. Published in: Proceedings of the Management Society (SMS) Specialist India Strategy Conference

Caemmerer, Barbara and Banerjee, Madhumita (2008) Inter-sectoral isomorphism - the assimilating service orientation of public and private sector organisation. In: 37th EMAC Conference - Marketing Landscapes: A Pause for Thought, University of Brighton, UK, 27-30 May, 2008. Published in: Proceedings of the 37th EMAC Conference (No.44).

Ghazali , E., Arnott, David C. and Harris, Lloyd C. (2008) Conceptualizing online service switching barriers and inducements. In: 22nd Service Conference and Workshop, University of Westminster at the RAC, London, 6-8 Nov, 2008. Published in: Proceedings of the 22nd Service Conference and Workshop

Harris, Lloyd C. (2008) Introduction to the dark side of service dynamics. In: AMA SERVSIG International Research Conference 2008, ULMS, Liverpool, UK, June 2008. Published in: Proceedings of the AMA SERVSIG International Research Conference 2008

Jacobs, C. D., Oliver, D. and Heracleous, Loizos (2008) Organizational identity : challenges and opportunities. In: 68th Annual Meeting of the Academy of Management, AOM 2008, Anaheim, CA, 8-13 Aug 2008 (Unpublished)

Mckeown, M. and Paroutis, Sotirios (2008) The constrained variety of CEO sequences of action to overcome inertia and accomplish innovation in response to rare events and welcome crises: some propositions and observations. In: 24th EGOS Colloquium, Amsterdam, Netherlands, 10-12th July, 2008. Published in: Proceedings of the 24th EGOS Colloquium

Paroutis, Sotirios and Angwin, Duncan (2008) The roles of strategy directors and strategy teams in large firms. In: Strategic Management Society (SMS) 28th Annual International Conference, Cologne, Germany, 12-15 Oct, 2008. Published in: Proceedings of the Strategic Management Society (SMS) 28th Annual International Conference (Session 1111).

Paroutis, Sotirios and Heracleous, Loizos (2008) Institutionalizing strategy: gaining legitimacy through meaning-making in complex organizational settings. In: Strategy as Practice Symposium: The Craft of Discourse Analysis in Strategy as Practice Research, St. Gallen, Switzerland, Nov 11-12, 2008

Paroutis, Sotirios and Heracleous, Loizos (2008) Strategic meaning-making in practice: insights from managers in FTSE-100 firms. In: Strategic Management Society (SMS) 28th Annual International Conference, Cologne, Germany, 12-15 Oct, 2008. Published in: Proceedings of the Strategic Management Society (SMS) 28th Annual International Conference (Session 1115).

Reynolds, K.L and Harris, Lloyd C. (2008) Factors associated with dysfunctional customer behaviour: an empirical study. In: 22nd Service Conference and Workshop, University of Westminster at the RAC, London, 6-8 Nov, 2008. Published in: Proceedings of the 22nd Service Conference and Workshop

Sullivan-Taylor, Bridgette and Branicki, Layla (2008) Organisational Risk and Resilience: Coping with Uncertainty. In: 24th EGOS Colloquium, Amsterdam, Netherlands, 10-12th July, 2008. Published in: Proceedings of the 24th EGOS Colloquium

Wang, Qing, Dacko, Scott G. and Gad, Marwa (2008) Factors influencing consumers' evaluation and adoption intention of really-new products or services: prior knowledge, innovativeness and timing of product evaluation. In: 35th Annual Conference of the Association-for-Consumer-Research, Memphis, TN, Oct 25-28, 2007. Published in: Advances in Consumer Research, Vol.35 pp. 416-422.

Wright, Robert, Paroutis, Sotirios and Blettner, D. (2008) Building stronger models through strategy-as-practice: the case of strategic tools usefulness. In: 2008 Academy of Management Annual Meeting, Anaheim, California, 8-13 Aug, 2008. Published in: Proceedings of the 2008 Academy of Management Annual Meeting

Book

Hodgkinson, Gerard P., 1961- and Starbuck, W. H., eds. (2008) The Oxford handbook of organizational decision making. Oxford handbooks . Oxford : Oxford University Press. ISBN 9780199290468

Cravens, David and Piercy, Nigel F. (2008) Strategic marketing. Higher Education . Boston: McGraw-Hill Irwin. ISBN 9780071263351

Dacko, Scott (2008) The advanced dictionary of marketing : putting theory to use. Oxford ; New York : Oxford University Press. ISBN 9780199285990

Hooley, G., Piercy, Nigel F. and Nicoulaud, B. (2008) Marketing strategy and competitive positioning. Harlow; United States: Prentice Hall/Financial Times. ISBN 9780273706977

Tyler, K., Martin, C.L., Harris, Lloyd C. and Tan, D.J. (2008) Proceedings of the 22nd service conference and workshop - the future of service research and practice in a global world: service science, service logic, and service perspectives for markets, businesses and customers...quo vadis? University of Westminster, London: University of Westminster. ISBN 9780955268557

Journal Item

Harris, Lloyd C. and Ezeh, Chris (2008) Servicescape and loyalty intentions: an empirical investigation. European Journal of Marketing, Vol.42 (No.3-4). pp. 390-422. ISSN 0309-0566

Sentance, Andrew (2008) Does sterling still matter for monetary policy? Bank Of England Quarterly Bulletin, Vol. 48 . pp. 214-223. ISSN 0005-5166

Sentance, Andrew (2008) Global inflation: how big a threat? Bank Of England Quarterly Bulletin, Vol. 48 . pp. 339-347. ISSN 0005-5166