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Extending digital infrastructures : a typology of growth tactics

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Koutsikouri, Dina, Lindgren, Rikard, Henfridsson, Ola and Rudmark, Daniel (2018) Extending digital infrastructures : a typology of growth tactics. Journal of Association for Information Systems, 19 (10). pp. 1001-1019. 2. doi:10.17705/1jais.00517 ISSN 1536-9323.

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Official URL: https://doi.org/10.17705/1jais.00517

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Abstract

Digital infrastructures enable delivery of information services in functional areas such as health, payment, and transportation by providing a socio-technical foundation for partnership governance, resource reuse, and system integration. To effectively serve new purposes and emerging possibilities, however, a key question concerns how an infrastructure can be extended to cater for future services in its functional area? In this paper, we approach such digital infrastructure growth as a challenge related to the alignment of new partners whose capabilities spur innovative services that attract more users. We advance an initial typology that covers four growth tactics (i.e., adding services, inventing processes, opening identifiers, and providing interfaces) with potential to set extension of infrastructures in motion. We then explore the proposed typology by investigating the ways in which its particular tactics successfully extended the scope of a digital infrastructure for public transportation. Our insights invite IS scholars to engage more deeply in the development of growth tactics, which achieve infrastructure extensions that make service delivery durable.

Item Type: Journal Article
Subjects: H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HE Transportation and Communications
T Technology > T Technology (General)
T Technology > TE Highway engineering. Roads and pavements
Divisions: Faculty of Social Sciences > Warwick Business School > Information Systems & Management
Faculty of Social Sciences > Warwick Business School
Library of Congress Subject Headings (LCSH): Technological innovations, Transportation -- Automation, Intelligent transportation systems -- Sweden -- Stockholm, Infrastructure (Economics), Management information systems , Information technology
Journal or Publication Title: Journal of Association for Information Systems
Publisher: Association for Information Systems
ISSN: 1536-9323
Official Date: 31 October 2018
Dates:
DateEvent
31 October 2018Available
21 March 2018Accepted
Volume: 19
Number: 10
Page Range: pp. 1001-1019
Article Number: 2
DOI: 10.17705/1jais.00517
Status: Peer Reviewed
Publication Status: Published
Access rights to Published version: Restricted or Subscription Access
Date of first compliant deposit: 16 April 2018
Date of first compliant Open Access: 22 January 2019
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