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Extending digital infrastructures : a typology of growth tactics
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Koutsikouri, Dina, Lindgren, Rikard, Henfridsson, Ola and Rudmark, Daniel (2018) Extending digital infrastructures : a typology of growth tactics. Journal of Association for Information Systems, 19 (10). pp. 1001-1019. 2. doi:10.17705/1jais.00517
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Official URL: https://doi.org/10.17705/1jais.00517
Abstract
Digital infrastructures enable delivery of information services in functional areas such as health, payment, and transportation by providing a socio-technical foundation for partnership governance, resource reuse, and system integration. To effectively serve new purposes and emerging possibilities, however, a key question concerns how an infrastructure can be extended to cater for future services in its functional area? In this paper, we approach such digital infrastructure growth as a challenge related to the alignment of new partners whose capabilities spur innovative services that attract more users. We advance an initial typology that covers four growth tactics (i.e., adding services, inventing processes, opening identifiers, and providing interfaces) with potential to set extension of infrastructures in motion. We then explore the proposed typology by investigating the ways in which its particular tactics successfully extended the scope of a digital infrastructure for public transportation. Our insights invite IS scholars to engage more deeply in the development of growth tactics, which achieve infrastructure extensions that make service delivery durable.
| Item Type: | Journal Article | ||||||
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| Subjects: | H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HE Transportation and Communications T Technology > T Technology (General) T Technology > TE Highway engineering. Roads and pavements |
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| Divisions: | Faculty of Social Sciences > Warwick Business School > Information Systems & Management Faculty of Social Sciences > Warwick Business School |
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| Library of Congress Subject Headings (LCSH): | Technological innovations, Transportation -- Automation, Intelligent transportation systems -- Sweden -- Stockholm, Infrastructure (Economics), Management information systems , Information technology | ||||||
| Journal or Publication Title: | Journal of Association for Information Systems | ||||||
| Publisher: | Association for Information Systems | ||||||
| ISSN: | 1536-9323 | ||||||
| Official Date: | 31 October 2018 | ||||||
| Dates: |
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| Volume: | 19 | ||||||
| Number: | 10 | ||||||
| Page Range: | pp. 1001-1019 | ||||||
| Article Number: | 2 | ||||||
| DOI: | 10.17705/1jais.00517 | ||||||
| Status: | Peer Reviewed | ||||||
| Publication Status: | Published | ||||||
| Access rights to Published version: | Restricted or Subscription Access | ||||||
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