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"What culture got to do with it : setting an agenda for studying culture in the modern workplace"
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Angouri, Jo (2017) "What culture got to do with it : setting an agenda for studying culture in the modern workplace". In: Cultural Dexterity for Turbulent Times , Dublin , 25-26 May 2017
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Abstract
Intercultural communication (ICC) particularly in relation to the inter-national and more recently globalised economy has attracted significant interest over the years and the notorious difficulty associated with defining the core terms, notably culture and the intercultural, is well known and widely cited. Since the 80s the number of studies has grown exponentially and ICC skills and competences are commonly associated with a global mindset and the skills individual needs to have or acquire in order to interact successfully and work efficiently in multinational contexts. ICC is also commonly associated with, at least hopes for, team harmony and respect as well as tolerance and empathy. What these ideals mean, for whom and whether they can be achieved, however, is far from straightforward.
Accordingly, in this paper I discuss some of the dominant approaches to intercultural communication research and reflect on their strengths and limitations. My aim is not to engage in the well-known debate between Positivism and Constructionism and I will not argue for a ‘one size fits all’ theory. To the contrary, I aim to problematise some core assumptions that have been widely adopted in this field of research and I argue for a holistic and context sensitive approach drawing on a range of current and past projects in professional communication.
I also pay special attention at the gap between ICC theory and practice. Current conceptual work in ICC training by and large pivots on the concept of ‘difference’ and the need for understanding the cultural ‘other’. I start from a different premise here and discuss how reflexivity and understanding of the context and situated ‘self’ can equip individuals with skills and attributes that are relevant to the modern workplace. I close the paper with a framework for studying culture at work and I argue for a multidisciplinary agenda bringing together academic research and professional practice.
| Item Type: | Conference Item (Keynote) | ||||
|---|---|---|---|---|---|
| Subjects: | H Social Sciences > H Social Sciences (General) | ||||
| Divisions: | Faculty of Social Sciences > Centre for Applied Linguistics | ||||
| Official Date: | 25 May 2017 | ||||
| Dates: |
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| Status: | Peer Reviewed | ||||
| Conference Paper Type: | Keynote | ||||
| Title of Event: | Cultural Dexterity for Turbulent Times | ||||
| Type of Event: | Conference | ||||
| Location of Event: | Dublin | ||||
| Date(s) of Event: | 25-26 May 2017 | ||||
| Related URLs: |
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