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Analysing passengers’ behaviours when boarding trains to improve rail infrastructure and technology
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Oliveira, Luis, Fox, Catherine, Birrell, Stewart A. and Cain, Rebecca (2019) Analysing passengers’ behaviours when boarding trains to improve rail infrastructure and technology. Robotics and Computer-Integrated Manufacturing, 57 . pp. 282-291. doi:10.1016/j.rcim.2018.12.008 ISSN 0736-5845.
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Official URL: https://doi.org/10.1016/j.rcim.2018.12.008
Abstract
Concentrated boarding describes the phenomenon when rail passengers congregate in certain areas of the platform and board the train carriages that stop near these areas. This influences the distribution of passengers throughout the carriages, which can negatively affect passenger comfort, safety at the platform-train interface, efficiency of the rail network, and the reputation of rail travel as a whole. This project aimed to determine whether concentrated boarding occurs in stations in the UK in order to understand its relevance for future rolling stock, infrastructure design and its associated manufacturing research. Video recording technology was used to observe the movements of passengers in Oxford Station and data was collected for nine individual trains. By reviewing the recordings, the number of passengers boarding through each door of the trains was determined, and the boarding distribution along the length of the platform was plotted. Several reasons for noted trends are offered, and potential solutions proposed. The use of real time information could be invaluable to minimise concentrated boarding, as it would allow passengers to make informed decisions as to where they could board trains to have a better journey experience. These findings indicate the relevance of a human-centred design process, particularly the user research stages, in the process of defining priorities for manufacturing and engineering.
Item Type: | Journal Article | ||||||||
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Alternative Title: | |||||||||
Subjects: | B Philosophy. Psychology. Religion > BF Psychology H Social Sciences > HE Transportation and Communications |
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Divisions: | Faculty of Science, Engineering and Medicine > Engineering > WMG (Formerly the Warwick Manufacturing Group) | ||||||||
Library of Congress Subject Headings (LCSH): | Railroad travel , Railroads—Passenger traffic, Passenger trains , Passenger trains -- Design and construction, Behavioral assessment | ||||||||
Journal or Publication Title: | Robotics and Computer-Integrated Manufacturing | ||||||||
Publisher: | Elsevier | ||||||||
ISSN: | 0736-5845 | ||||||||
Official Date: | June 2019 | ||||||||
Dates: |
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Volume: | 57 | ||||||||
Page Range: | pp. 282-291 | ||||||||
DOI: | 10.1016/j.rcim.2018.12.008 | ||||||||
Status: | Peer Reviewed | ||||||||
Publication Status: | Published | ||||||||
Access rights to Published version: | Restricted or Subscription Access | ||||||||
Date of first compliant deposit: | 3 December 2018 | ||||||||
Date of first compliant Open Access: | 21 December 2019 | ||||||||
Funder: | Great Britain. Rail Safety & Standards Board (RSSB) | ||||||||
Grant number: | 102483 | ||||||||
RIOXX Funder/Project Grant: |
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