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Caring at a distance : a model of business care, trust and displaced responsibility
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Eger, Claudia, Scarles, Caroline and Miller, Graham (2019) Caring at a distance : a model of business care, trust and displaced responsibility. Journal of Sustainable Tourism, 27 (1). pp. 34-51. doi:10.1080/09669582.2018.1551403
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WRAP-caring-distance-model-business-care-trust-displaced-responsibility-Eger-2019.pdf - Accepted Version - Requires a PDF viewer. Download (1047Kb) | Preview |
Official URL: http://dx.doi.org/10.1080/09669582.2018.1551403
Abstract
This paper advances an ethic of care for sustainable tourism. The study develops an original business care model that captures the dynamic interrelationships between care, responsibility and trust in corporate philanthropy. The model provides a novel perspective on how responsible business practices are formed across distance by shedding light on the different layers of responsibility and trust that characterize business–stakeholder relationships. The model is evaluated using the example of tour operators’ engagement in the Education for All project in Morocco. Findings show that tour operators’ commitment to caring at a distance becomes part of shared, displaced and performed articulations of responsibility. While performed responsibility acknowledges the embodiment of care, displaced responsibility shifts the responsibility to select, perform and/or oversee acts of care to stakeholders in destinations. Shared responsibility requires attention to the ways in which meanings and practices of care are co-constructed in corporate philanthropy with trust functioning as a central driver of these processes.
| Item Type: | Journal Article | ||||||
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| Subjects: | G Geography. Anthropology. Recreation > G Geography (General) | ||||||
| Divisions: | Faculty of Social Sciences > Economics | ||||||
| Library of Congress Subject Headings (LCSH): | Sustainable tourism, Social responsibility of business | ||||||
| Journal or Publication Title: | Journal of Sustainable Tourism | ||||||
| Publisher: | Routledge | ||||||
| ISSN: | 0966-9582 | ||||||
| Official Date: | 14 January 2019 | ||||||
| Dates: |
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| Date of first compliant deposit: | 12 February 2019 | ||||||
| Date of first compliant Open Access: | 14 July 2020 | ||||||
| Volume: | 27 | ||||||
| Number: | 1 | ||||||
| Page Range: | pp. 34-51 | ||||||
| DOI: | 10.1080/09669582.2018.1551403 | ||||||
| Status: | Peer Reviewed | ||||||
| Publication Status: | Published | ||||||
| Publisher Statement: | This is an Accepted Manuscript of an article published by Taylor & Francis in Journal of Sustainable Tourism on 14 Jan 2019, available online: http://www.tandfonline.com/10.1080/09669582.2018.1551403 | ||||||
| Access rights to Published version: | Restricted or Subscription Access | ||||||
| RIOXX Funder/Project Grant: |
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