(2007) State-of-the-art in product-service systems. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 221 (10). pp. 1543-1552. doi:10.1243/09544054JEM858 ISSN 0954-4054.

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Abstract

A Product-Service System (PSS) is an integrated combination of products and services. This Western concept embraces a service-led competitive strategy, environmental sustainability, and the basis to differentiate from competitors who simply offer lower priced products. This paper aims to report the state-of-the-art of PSS research by presenting a clinical review of literature currently available on this topic. The literature is classified and the major outcomes of each study are addressed and analysed. On this basis, this paper defines the PSS concept, reports on its origin and features, gives examples of applications along with potential benefits and barriers to adoption, summarizes available tools and methodologies, and identifies future research challenges.

Item Type:	Journal Article
Divisions:	Faculty of Social Sciences > Warwick Business School > Marketing Group Faculty of Social Sciences > Warwick Business School
Journal or Publication Title:	Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture
Publisher:	Sage Publications Ltd.
ISSN:	0954-4054
Official Date:	2007
Dates:	Date Event 2007 Published
Volume:	221
Number:	10
Page Range:	pp. 1543-1552
DOI:	10.1243/09544054JEM858
Status:	Peer Reviewed
Publication Status:	Published
Access rights to Published version:	Restricted or Subscription Access

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