The Library
Helping at NASA : guidelines for using process consultation to develop impactful research
Tools
Heracleous, Loizos Th. (2022) Helping at NASA : guidelines for using process consultation to develop impactful research. Information and Organization, 32 (1). 100388. doi:10.1016/j.infoandorg.2022.100388 ISSN 1471-7727.
|
PDF
WRAP-helping-NASA-guidelines-using-process-consultation-develop-impactful-research-Heracleous-2022.pdf - Published Version - Requires a PDF viewer. Available under License Creative Commons Attribution Non-commercial No Derivatives 4.0. Download (534Kb) | Preview |
|
PDF
WRAP-helping-NASA-guidelines-using-process-consultation-develop-impactful-research-Heracleous-2022.pdf - Unspecified Version Embargoed item. Restricted access to Repository staff only - Requires a PDF viewer. Download (783Kb) |
Official URL: https://doi.org/10.1016/j.infoandorg.2022.100388
Abstract
Management research has long been criticized for its perceived lack of relevance or impact beyond academia. How can we, as management scholars, create research that is more relevant and impactful? I argue that Edgar Schein's process consultation approach can be part of the answer. Process consultation's ultimate aim is to help client organizations. Key aspects of what is now recognized as engaged scholarship were fundamental to process consultation even before engaged scholarship was part of the management vocabulary. Based on my engagement process with the National Aeronautics and Space Administration since 2013, I argue that trust can fruitfully be seen as an outcome and an enabler of productive long-term helping relationships and of engaged scholarship; that what I call pragmatic bricolage is important in terms of offering help based on the client's needs as they develop at different junctures; and that unexpected dilemmas in such relationships are inevitable, but ways forward can be found by applying key principles of social systems. I conclude by outlining guidelines for impactful research and for disseminating research to wider audiences.
Item Type: | Journal Article | ||||||||
---|---|---|---|---|---|---|---|---|---|
Subjects: | H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HM Sociology |
||||||||
Divisions: | Faculty of Social Sciences > Warwick Business School > Strategy & International Business Faculty of Social Sciences > Warwick Business School |
||||||||
Library of Congress Subject Headings (LCSH): | Business consultants -- Research, Social psychology, Management -- Research | ||||||||
Journal or Publication Title: | Information and Organization | ||||||||
Publisher: | Pergamon | ||||||||
ISSN: | 1471-7727 | ||||||||
Official Date: | March 2022 | ||||||||
Dates: |
|
||||||||
Volume: | 32 | ||||||||
Number: | 1 | ||||||||
Article Number: | 100388 | ||||||||
DOI: | 10.1016/j.infoandorg.2022.100388 | ||||||||
Status: | Peer Reviewed | ||||||||
Publication Status: | Published | ||||||||
Access rights to Published version: | Restricted or Subscription Access | ||||||||
Date of first compliant deposit: | 31 May 2022 | ||||||||
Date of first compliant Open Access: | 31 May 2022 |
Request changes or add full text files to a record
Repository staff actions (login required)
View Item |
Downloads
Downloads per month over past year