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Creating meaningful museums : a model for museum exhibition user experience
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King, Ellie, Smith, M. Paul, Wilson, Paul F., Stott, Janet and Williams, Mark A. (2023) Creating meaningful museums : a model for museum exhibition user experience. Visitor Studies . doi:10.1080/10645578.2022.2129944 ISSN 1064-5578. (In Press)
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Official URL: https://doi.org/10.1080/10645578.2022.2129944
Abstract
Combining existing knowledge of museum exhibition visitor experience with concepts of User Experience (UX), a model for Museum Exhibition User Experience (MEUX) is presented. The model was developed from research interviews and surveys with UK museum professionals and presents the museum exhibition experience from both museum and visitor perspectives. Its use as an evaluation tool for visitor experience is explored at Oxford University Museum of Natural History (OUMNH). In comparing results with those from staff, a disconnect emerged between museum and visitor preferences on motivations for visiting and what outcomes emerge from visits. The incorporation of the theoretical MEUX model into museum practice enables holistic conceptualization of the visitor experience through the pragmatic and hedonic qualities of an exhibition. With the development of further evaluation tools, this framework and methodology accurately captures institutional and visitor preferences and can evaluate how the development decisions of museums influence and impact the visitor experience.
| Item Type: | Journal Article | ||||||||
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| Subjects: | A General Works > AM Museums (General). Collectors and collecting (General) | ||||||||
| Divisions: | Faculty of Science, Engineering and Medicine > Engineering > WMG (Formerly the Warwick Manufacturing Group) | ||||||||
| Library of Congress Subject Headings (LCSH): | Museums, Museum visitors , Museum exhibits , Museums -- Educational aspects | ||||||||
| Journal or Publication Title: | Visitor Studies | ||||||||
| Publisher: | Routledge | ||||||||
| ISSN: | 1064-5578 | ||||||||
| Official Date: | 2023 | ||||||||
| Dates: |
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| DOI: | 10.1080/10645578.2022.2129944 | ||||||||
| Status: | Peer Reviewed | ||||||||
| Publication Status: | In Press | ||||||||
| Reuse Statement (publisher, data, author rights): | This is an Accepted Manuscript of an article published by Taylor & Francis in Visitor Studies on 11/11/2022, available online: http://www.tandfonline.com/10.1080/10645578.2022.2129944 | ||||||||
| Access rights to Published version: | Restricted or Subscription Access | ||||||||
| Date of first compliant deposit: | 21 June 2022 | ||||||||
| Date of first compliant Open Access: | 15 December 2022 | ||||||||
| RIOXX Funder/Project Grant: |
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