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How best to improve upon return-to-player information in gambling? A comparison of two approaches in an Australian sample

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Newall, Philip W. S., Walasek, Lukasz and Ludvig, Elliot Andrew (2022) How best to improve upon return-to-player information in gambling? A comparison of two approaches in an Australian sample. Experimental Results, 3 . E20. doi:10.1017/exp.2022.21

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Official URL: https://doi.org/10.1017/exp.2022.21

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Abstract

“Return-to-player” information is used in several jurisdictions to display the long-run cost of gambling, but previous evidence suggests that these messages are frequently misunderstood by gamblers. Two ways of improving the communication of return-to-player information have been suggested: switching to an equivalent “house-edge” format, or via the use of a “volatility warning,” clarifying that the information applies only in the statistical long run. In this study, Australian participants (N = 603) were presented with either a standard return-to-player message, the same message supplemented with a volatility warning, or a house-edge message. The return-to-player plus volatility warning message was understood correctly more frequently than the return-to-player message, but the house-edge message was understood best of all. Participants perceived the lowest chance of winning in the return-to-player plus volatility warning condition. These findings contribute data on the relative merits of two proposed approaches in the design of improved gambling information.

Item Type: Journal Item
Subjects: K Law [Moys] > KN Common Law, Private Law
R Medicine > RC Internal medicine
Divisions: Faculty of Science, Engineering and Medicine > Science > Psychology
Library of Congress Subject Headings (LCSH): Gambling, Gambling -- Psychological aspects, Compulsive gambling, Slot machines, Video lottery terminals, Compulsive gambling -- Prevention, Gambling -- Law and legislation, Consumer protection -- Law and legislation
Journal or Publication Title: Experimental Results
Publisher: Cambridge University Press
ISSN: 2516-712X
Official Date: 27 September 2022
Dates:
DateEvent
27 September 2022Published
15 September 2022Accepted
Volume: 3
Number of Pages: 9
Article Number: E20
DOI: 10.1017/exp.2022.21
Status: Peer Reviewed
Publication Status: Published
Access rights to Published version: Open Access (Creative Commons)
Date of first compliant deposit: 20 September 2022
Date of first compliant Open Access: 17 October 2022
RIOXX Funder/Project Grant:
Project/Grant IDRIOXX Funder NameFunder ID
UNSPECIFIEDResearch England Development (RED) FundUNSPECIFIED
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