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Understanding extended narrative sensemaking : how police officers accomplish story work
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van Hulst, Merlijn and Tsoukas, Haridimos (2023) Understanding extended narrative sensemaking : how police officers accomplish story work. Organization, 30 (4). pp. 730-753. doi:10.1177/13505084211026878 ISSN 1350-5084.
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Official URL: https://doi.org/10.1177/13505084211026878
Abstract
Extended narrative sensemaking consists of (a) agents generating actionable stories when faced with unexpected situations to which they need to respond in real time, and (b) emplotting actions that were undertaken and events that occurred during their response, in order to make deeper sense of them afterwards. When sensemakers revisit critical incidents in which there were involved, they join (a) and (b) through story work. In this article, through the study of stories told by police officers in relation to unexpected, impactful incidents, we show how story work is accomplished. We argue that sensemakers simultaneously enact situations, emplot events, and renew identity. Specifically, we demonstrate that police officers strive to accomplish three different things: first, show how, as engaged responders, they were involved in the ongoing enactment of an actionable story (situated agency); secondly, seek to deeper understand, after the event, what happened to them through emplotting their experiences (complexified sense); and thirdly, update their narrative identity by weaving their experience of the handling of the unexpected situation with the rest of their life story (identity renewal). Our account extends current understanding of ongoing narrative sensemaking by showing how agents construct agency, meaning, and identity at once, and how all three are part of an extended, ongoing sensemaking process.
Item Type: | Journal Article | ||||||||
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Subjects: | B Philosophy. Psychology. Religion > BD Speculative Philosophy B Philosophy. Psychology. Religion > BF Psychology H Social Sciences > H Social Sciences (General) H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HV Social pathology. Social and public welfare P Language and Literature > PE English P Language and Literature > PN Literature (General) |
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Divisions: | Faculty of Social Sciences > Warwick Business School > Industrial Relations & Organisational Behaviour Faculty of Social Sciences > Warwick Business School |
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Library of Congress Subject Headings (LCSH): | Senses and sensation , Sense of coherence, Narration (Rhetoric), Narrative inquiry (Research method) , Storytelling , Police -- Authorship , Police officers' writings, Organizational behavior, Communication in organizations, Discourse analysis, Narrative | ||||||||
Journal or Publication Title: | Organization | ||||||||
Publisher: | Sage Publications Ltd. | ||||||||
ISSN: | 1350-5084 | ||||||||
Official Date: | July 2023 | ||||||||
Dates: |
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Volume: | 30 | ||||||||
Number: | 4 | ||||||||
Page Range: | pp. 730-753 | ||||||||
DOI: | 10.1177/13505084211026878 | ||||||||
Status: | Peer Reviewed | ||||||||
Publication Status: | Published | ||||||||
Access rights to Published version: | Open Access (Creative Commons) | ||||||||
Date of first compliant deposit: | 3 October 2022 | ||||||||
Date of first compliant Open Access: | 4 October 2022 | ||||||||
RIOXX Funder/Project Grant: |
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