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Intercultural competence and harmonious intercultural relations : interdisciplinary perspectives and insights
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Spencer-Oatey, Helen (2022) Intercultural competence and harmonious intercultural relations : interdisciplinary perspectives and insights. In: Dai, Xiaodong and Chen, Guo-Ming, (eds.) Conflict Management and Intercultural Communication. The Art of Intercultural Harmony. Abingdon, Oxon: Routledge, pp. 192-208. ISBN 9781032181233
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Official URL: https://www.routledge.com/Conflict-Management-and-...
Abstract
Harmonious interpersonal relations are frequently identified as an important facet of internationalisation and globalisation, yet in specifications of the components of intercultural competence they are rarely identified explicitly. Instead, they are usually incorporated implicitly. After an introduction to this broad topic, the article starts by reviewing conceptualisations of intercultural competence and outlining the rare exceptions that explicitly identify relational management as a core component. It then turns to work in interpersonal pragmatics on (im)politeness and the evaluation process, as this is so central to interpersonal rapport and the management of relations. Key steps in the evaluation process are briefly explained, including contextually-based normalcy assessment, the evaluation of behaviour and agent, drawing on the evaluation warrant (interpersonal sensitivities and the social/moral orders), and the judgements made of behaviour and agent. The relevance of this to the conceptualisation and development of intercultural competence is then discussed, focusing particularly on two concepts that are frequently mentioned in the intercultural field: ‘norms’ and ‘appropriateness’.
Item Type: | Book Item | ||||
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Subjects: | H Social Sciences > H Social Sciences (General) L Education > LC Special aspects of education P Language and Literature > P Philology. Linguistics |
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Divisions: | Faculty of Social Sciences > Centre for Applied Linguistics | ||||
Library of Congress Subject Headings (LCSH): | Interpersonal relations, Language and culture, Multicultural education, Internationalism, Globalization | ||||
Publisher: | Routledge | ||||
Place of Publication: | Abingdon, Oxon | ||||
ISBN: | 9781032181233 | ||||
Book Title: | Conflict Management and Intercultural Communication. The Art of Intercultural Harmony. | ||||
Editor: | Dai, Xiaodong and Chen, Guo-Ming | ||||
Official Date: | 15 November 2022 | ||||
Dates: |
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Number of Pages: | 366 | ||||
Page Range: | pp. 192-208 | ||||
DOI: | 10.4324/9781003252955 | ||||
Status: | Peer Reviewed | ||||
Publication Status: | Published | ||||
Reuse Statement (publisher, data, author rights): | This is an Accepted Manuscript of a book chapter published by Routledge in Conflict Management and Intercultural Communication. The Art of Intercultural Harmony on 15/11/2022, available online: http://www.routledge.com/Conflict-Management-and-Intercultural-Communication-The-Art-of-Intercultural/Dai-Chen/p/book/9781032181219 | ||||
Copyright Holders: | Helen Spencer-Oatey | ||||
Description: | 2nd edition |
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Date of first compliant deposit: | 17 November 2022 | ||||
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