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Politeness and rapport management
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Spencer-Oatey, Helen (2022) Politeness and rapport management. In: Kecskes, Istvan, (ed.) The Cambridge Handbook of Intercultural Pragmatics. Cambridge Handbooks in Language and Linguistics . Cambridge: Cambridge University Press, pp. 484-509. ISBN 9781108884303
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Official URL: https://www.cambridge.org/core/books/cambridge-han...
Abstract
This chapter reviews work on politeness and rapport management from an intercultural pragmatics perspective. After an initial introduction, the first main section considers conceptual and methodological challenges and explores three key issues: the various ways in which culture has been conceptualised within politeness theory, the challenge of integrating micro and macro perspectives on intercultural interaction, and first-order and second-order perspectives on politeness and culture. The second main section of the chapter turns to the performance of intercultural politeness. It starts by reporting on the many intercultural studies that have analysed the impact of different speech and behavioural practices on interpersonal relations. It then reviews the much smaller number of intercultural politeness studies that have examined interlocutors’ potentially different interpretations of the context. After this, it turns to the possible impact of differing cultural values on intercultural politeness. The third main section focuses on intercultural politeness from an evaluation perspective. It presents recent theorising on the evaluation process and considers methodological challenges in obtaining and interpreting relevant data. The chapter ends by proposing some areas for future research.
Item Type: | Book Item | ||||
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Subjects: | H Social Sciences > H Social Sciences (General) P Language and Literature > P Philology. Linguistics |
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Divisions: | Faculty of Social Sciences > Centre for Applied Linguistics | ||||
Library of Congress Subject Headings (LCSH): | Intercultural communication, Language and culture, Pragmatics, Courtesy, Etiquette | ||||
Series Name: | Cambridge Handbooks in Language and Linguistics | ||||
Publisher: | Cambridge University Press | ||||
Place of Publication: | Cambridge | ||||
ISBN: | 9781108884303 | ||||
Book Title: | The Cambridge Handbook of Intercultural Pragmatics | ||||
Editor: | Kecskes, Istvan | ||||
Official Date: | 29 September 2022 | ||||
Dates: |
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Page Range: | pp. 484-509 | ||||
DOI: | 10.1017/9781108884303 | ||||
Status: | Peer Reviewed | ||||
Publication Status: | Published | ||||
Reuse Statement (publisher, data, author rights): | This material has been published in Politeness and Rapport Management. In I. Kecskes (Ed.), The Cambridge Handbook of Intercultural Pragmatics. This version is free to view and download for personal use only. Not for re-distribution, re-sale or use in derivative works. © insertcopyright holder.” | ||||
Copyright Holders: | Helen Spencer-Oatey | ||||
Date of first compliant deposit: | 17 November 2022 | ||||
Date of first compliant Open Access: | 29 May 2023 | ||||
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