The Library
The Root causes of servitization challenges : an organisational boundary perspective
Tools
Tools
Tools
Ziaee Bigdeli, Ali, Kapoor, Kawaljeet, Schroeder, Andreas and Omidvar, Omid (2021) The Root causes of servitization challenges : an organisational boundary perspective. Academy of Management Proceedings, 2021 (1). 11762. doi:10.5465/ambpp.2021.101 ISSN 0065-0668.
Research output not available from this repository.
Request-a-Copy directly from author or use local Library Get it For Me service.
Official URL: http://dx.doi.org/10.5465/ambpp.2021.101
Abstract
This paper explains how servitization disrupts long-established internal and external boundaries of product-focused manufacturers and investigates the root causes of servitization challenges. It draws from the collective experiences of 20 senior executives from ten multinational manufacturers involved in servitization, using a multiple case study approach, and employ a codebook thematic analysis technique. We develop an integrative framework based on the theoretical notions of power, competency and identity boundaries to offer insights into the root causes of various servitization-related challenges. This study contributes to the extant research by establishing rational links between organisational boundaries (internal and external) and servitization challenges in the interest of building a coherent and systematically integrated body of theory that can be successfully applied and built upon by future research.
| Item Type: | Journal Article | ||||||
|---|---|---|---|---|---|---|---|
| Divisions: | Faculty of Social Sciences > Warwick Business School | ||||||
| Journal or Publication Title: | Academy of Management Proceedings | ||||||
| Publisher: | Academy of Management | ||||||
| ISSN: | 0065-0668 | ||||||
| Official Date: | August 2021 | ||||||
| Dates: |
|
||||||
| Volume: | 2021 | ||||||
| Number: | 1 | ||||||
| Article Number: | 11762 | ||||||
| DOI: | 10.5465/ambpp.2021.101 | ||||||
| Status: | Peer Reviewed | ||||||
| Publication Status: | Published | ||||||
| Access rights to Published version: | Restricted or Subscription Access |
Request changes or add full text files to a record
Repository staff actions (login required)
 |
View Item |
