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‘Guanxi’ as a shock absorber : lessening the detrimental effect of structural holes on the acquisition and integration of knowledge
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Liu, Jun, Nandhakumar, Joe and Zachariadis, Markos (2017) ‘Guanxi’ as a shock absorber : lessening the detrimental effect of structural holes on the acquisition and integration of knowledge. In: 25th European Conference on Information Systems, ECIS 2017, Guimaraes, Portugal, 05-10 Jun 2017 . Published in: Proceedings of the 25th European Conference on Information Systems, ECIS 2017 pp. 1600-1618. ISBN 9789892076553.
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Abstract
China’s digital ventures are becoming increasingly popular on the global landscape, attracting signif-icant attention on their digital innovation ecosystem; meanwhile, the reduction of communication cost and the convergence of digital technology are distributing the control over innovation activities and amplifying the knowledge heterogeneity, inducing a serious challenge. Facing this problem, collaborative knowledge activities could provide a solution, but in China, there is very limited under-standing of this due to the existence of “guanxi”- influential relationships in Chinese culture. To address the gap, we adopt a mixed-methods research approach to explore how guanxi and structural holes affect knowledge acquisition and knowledge integration among Chinese digital ventures at dif-ferent stages in doubly distributed innovation networks. Our findings indicate that guanxi fosters the acquisition and integration of knowledge by creating a buffer zone, around which knowledge re-sources flow in the form of favor exchange, ‘renqing’ (favor) accumulation, and ‘mianzi’ (face) preservation. Hence we make three contributions: 1) recognizing guanxi as a shock absorber to lessen the detrimental impacts induced by excessive structural holes situated in innovation networks; 2) iden-tifying the significance of integrators in Chinese culture; 3) uncovering when and what type of guanxi is utilized the most for China’s digital ventures.
Item Type: | Conference Item (Paper) | ||||
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Divisions: | Faculty of Social Sciences > Warwick Business School Faculty of Social Sciences > Warwick Business School > Information Systems & Management |
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Journal or Publication Title: | Proceedings of the 25th European Conference on Information Systems, ECIS 2017 | ||||
Publisher: | Association for Information Systems | ||||
ISBN: | 9789892076553 | ||||
Official Date: | 2017 | ||||
Dates: |
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Page Range: | pp. 1600-1618 | ||||
Status: | Peer Reviewed | ||||
Publication Status: | Published | ||||
Reuse Statement (publisher, data, author rights): | Conference of 25th European Conference on Information Systems, ECIS 2017 ; Conference Date: 5 June 2017 Through 10 June 2017; Conference Code:142292 | ||||
Access rights to Published version: | Restricted or Subscription Access | ||||
Conference Paper Type: | Paper | ||||
Title of Event: | 25th European Conference on Information Systems, ECIS 2017 | ||||
Type of Event: | Conference | ||||
Location of Event: | Guimaraes, Portugal | ||||
Date(s) of Event: | 05-10 Jun 2017 | ||||
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