The Library
Social media disclosure and reputational damage
Tools
Huan, Xing, Parbonetti, Antonio, Redigolo, Giulia and Zhang, Zhewei (2024) Social media disclosure and reputational damage. Review of Quantitative Finance and Accounting . doi:10.1007/s11156-023-01239-z ISSN 0924-865X. (In Press)
PDF
WRAP-social-media-disclosure-reputational-damage-Zhang-2023.pdf - Accepted Version Embargoed item. Restricted access to Repository staff only until 20 January 2025. Contact author directly, specifying your specific needs. - Requires a PDF viewer. Download (1039Kb) |
Official URL: https://doi.org/10.1007/s11156-023-01239-z
Abstract
We provide new evidence on the effects of social media in the context of a financial scandal using a sample of banks that were accused of manipulating the London Interbank Offered Rate (LIBOR). We find that increased bank Twitter activity when the scandal surfaced has a positive moderating effect on returns. However, the dissemination of content op- erated by social media users has a negative counterbalancing effect, thus amplifying the impact of the scandal. In particular, tweets that are characterized by positive sentiment contribute to exacerbating the reputational damage suffered by banks. We contribute to the emerging literature on the role of social media on capital markets.
Item Type: | Journal Article | ||||||
---|---|---|---|---|---|---|---|
Subjects: | H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HD Industries. Land use. Labor > HD61 Risk Management H Social Sciences > HG Finance |
||||||
Divisions: | Faculty of Social Sciences > Warwick Business School > Information Systems & Management Faculty of Social Sciences > Warwick Business School |
||||||
Library of Congress Subject Headings (LCSH): | Banks and banking -- Corrupt practices -- Great Britain, Disclosure of information, Operational risk, Reputation, Internet in public relations | ||||||
Journal or Publication Title: | Review of Quantitative Finance and Accounting | ||||||
Publisher: | Springer New York LLC | ||||||
ISSN: | 0924-865X | ||||||
Official Date: | 20 January 2024 | ||||||
Dates: |
|
||||||
DOI: | 10.1007/s11156-023-01239-z | ||||||
Status: | Peer Reviewed | ||||||
Publication Status: | In Press | ||||||
Re-use Statement: | This version of the article has been accepted for publication, after peer review (when applicable) and is subject to Springer Nature’s AM terms of use, but is not the Version of Record and does not reflect post-acceptance improvements, or any corrections. The Version of Record is available online at: https://doi.org/10.1007/s11156-023-01239-z | ||||||
Access rights to Published version: | Restricted or Subscription Access | ||||||
Date of first compliant deposit: | 5 December 2023 | ||||||
RIOXX Funder/Project Grant: |
|
||||||
Related URLs: |
Request changes or add full text files to a record
Repository staff actions (login required)
View Item |