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Insider action research : developing business model innovation capabilities in chambers of commerce
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Buamim, Hamad (2023) Insider action research : developing business model innovation capabilities in chambers of commerce. DBA thesis, University of Warwick.
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Official URL: http://webcat.warwick.ac.uk/record=b3978569
Abstract
Chambers of Commerce face increasing challenges in a rapidly changing business landscape marked by technological and regulatory disruptions. These disruptions threaten the sustainability of their current business models and diminish the relevance of their services to their members. This research aims to explore designing a practical process to support Chambers of Commerce in innovating their business models and understand the organizational capabilities that support successful implementation.
The study employs an insider action research approach, encompassing a three action research cycles, to develop and test business model innovations (BMI) within a Chamber of Commerce setting. It investigates the factors influencing the successful implementation of BMIs, evaluates the initial outcomes of implementing these innovations, and identifies the necessary organizational capabilities.
The study proposes a unique Five-Phase Ten-Step BMI Process specifically tailored to navigate Chambers through the complexities of BMI. In addition, the research findings underline ten critical capabilities integral to the successful implementation of BMI in Chambers of Commerce. These results have been validated and endorsed by the ICC World Chambers Federation. Consequently, the adoption of the Business Model Innovation framework (Chamber Model Innovation) has been recommended, aiming to bolster innovation capabilities and agility among global Chambers.
This research contributes to the advancement of business models for chambers worldwide, non-profit organizations, business associations, and civil society organizations. By providing practical guidance on developing capabilities and implementing successful BMI processes, the study offers valuable insights for the 12,000 Chambers serving over 45 million members globally, as well as for thousands of similar membership-based organizations.
Item Type: | Thesis (DBA) | ||||
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Subjects: | H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HF Commerce |
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Library of Congress Subject Headings (LCSH): | Boards of trade, Business planning, Strategic planning, Organizational change, Action research | ||||
Official Date: | June 2023 | ||||
Dates: |
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Institution: | University of Warwick | ||||
Theses Department: | Warwick Business School | ||||
Thesis Type: | DBA | ||||
Publication Status: | Unpublished | ||||
Supervisor(s)/Advisor: | Hayton, James C. | ||||
Format of File: | |||||
Extent: | 8 unnumbered pages, iv, 253 pages : illustrations | ||||
Language: | eng |
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