Widdows, Katharine (2011) Mobile technology for mobile staff : roving enquiry support. Multimedia and Information Technology, Vol.37 (No.2). pp. 12-15.

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Abstract

The Warwick Enquiries Support Team came into existence in October 2009, and currently includes an Enquiries Support Officer (me) and 4 Library Advisors. Amongst an array of other duties, we provide a front of house roving service over 7 floors of a very busy building, picking up users in need of help or direction (or occasionally a full-on orientation session!) and making referrals to other teams as required.

Item Type:	Submitted Journal Article
Subjects:	T Technology > T Technology (General) Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
Divisions:	Administration > Library
Library of Congress Subject Headings (LCSH):	Academic libraries -- Reference services, Libraries -- Technological innovations, University of Warwick. Library
Journal or Publication Title:	Multimedia and Information Technology
Publisher:	Multimedia and Information Technology group of CILIP
ISSN:	1466-190X
Official Date:	May 2011
Dates:	Date Event May 2011 Published
Volume:	Vol.37
Number:	No.2
Page Range:	pp. 12-15
Status:	Not Peer Reviewed
Access rights to Published version:	Restricted or Subscription Access

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