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Mobile technology for mobile staff : roving enquiry support

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Widdows, Katharine (2011) Mobile technology for mobile staff : roving enquiry support. Multimedia and Information Technology, Vol.37 (No.2). pp. 12-15.

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Official URL: http://cilipjournals.org.uk/mmit/MmITMay11Webcompl...

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Abstract

The Warwick Enquiries Support Team came into existence in October 2009, and currently includes an Enquiries Support Officer (me) and 4 Library Advisors. Amongst an array of other duties, we provide a front of house roving service over 7 floors of a very busy building, picking up users in need of help or direction (or occasionally a full-on orientation session!) and making referrals to other teams as required.

Item Type: Submitted Journal Article
Subjects: T Technology > T Technology (General)
Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
Divisions: Administration > Information and Digital Group > Library
Library of Congress Subject Headings (LCSH): Academic libraries -- Reference services, Libraries -- Technological innovations, University of Warwick. Library
Journal or Publication Title: Multimedia and Information Technology
Publisher: Multimedia and Information Technology group of CILIP
ISSN: 1466-190X
Official Date: May 2011
Dates:
DateEvent
May 2011Published
Volume: Vol.37
Number: No.2
Page Range: pp. 12-15
Status: Not Peer Reviewed
Access rights to Published version: Restricted or Subscription Access

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