Grugulis, Irena (1997) Managerial work and management training : a critique of the Management NVQs. PhD thesis, University of Warwick.

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Abstract

This thesis is a critical evaluation of the Management NVQ at level 4. It draws
on two principal sources of literature: accounts and analyses of the nature of
managerial work; and observations and critiques of Competence Based
Education and Training (CBET).
The Management NVQ is an attempt to set out, in behavioural terms, the
activities managers engage in. These may then be used to assist individual
development and assess competent performance in managerial work. This study
starts by considering contemporary academic accounts of managerial work.
Drawing on these, it argues that management may subsume such a wide variety
of tasks, roles and responsibilities that attempts to define it in functional terms
are unlikely to succeed. Moreover, such attempts do little to distinguish the
peculiarly managerial aspect of management work. By contrast, the writings of
more radical theoreticians, which focus on the power and authority that managers
exercise, provide a far more resilient basis for distinguishing managers from their
non-managerial peers.
Clearly, this theoretical construction of managerial work is in marked contrast to
the model put forward in the Management NVQ and that conflict is explored
here. Since this study sought to focus on the NVQ's educational contribution at
an individual level, an ethnographic approach was adopted in the fieldwork.
Three exemplary case studies were sought out, since in these, the contribution of
a competence-based approach to training and development might better be
evaluated, and eighteen candidates followed through the qualification.
Throughout the study, in all three organisations, the activities that these
candidates engaged in, were driven by the demands of the NVQ. The conduct of
the workshops, the increasing levels of paperwork in the candidates' workplaces
and the emphasis on systems and procedures were all inspired by the need to
supply documentary proof of managerial competence.
Ultimately, most of the candidates observed in this study failed to do this
successfully and gain their NVQs, and the nature of NVQ assessment, together
with its impact on the candidates is considered. Finally, the thesis concludes by
arguing that many of the problems noted here stem from the rigid and
performance-oriented way NVQs are constructed and, consequently, many of the
difficulties reported in this study may be expected elsewhere.

Item Type:	Thesis (PhD)
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Library of Congress Subject Headings (LCSH):	Management -- Study and teaching -- Great Britain, National Vocational Qualifications (Great Britain)
Official Date:	August 1997
Dates:	Date Event August 1997 Submitted
Institution:	University of Warwick
Theses Department:	Warwick Business School
Thesis Type:	PhD
Publication Status:	Unpublished
Supervisor(s)/Advisor:	Keep, Ewart ; Edwards, Paul
Sponsors:	University of Warwick ; Economic and Social Research Council (Great Britain) (ESRC) (R00429424138)
Extent:	vi, 366 leaves
Language:	eng

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