Martin, Steven, Sutcliffe, P. (Paul), Griffiths, Frances, Sturt, Jackie, Powell, John, Adams, Ann and Dale, Jeremy (2011) Effectiveness and impact of networked communication interventions in young people with mental health conditions : a systematic review. Patient Education and Counseling, Vol.85 (No.2). e108-e119. doi:10.1016/j.pec.2010.11.014 ISSN 0738-3991.

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Abstract

Objective:
Examine the effectiveness and impacts of the networked communication technologies used by health care professionals for the treatment of adolescents/young adults with mental health disorders.
Methods:
Nine electronic databases were searched. Quantitative and qualitative study designs were included, technologies were described and a narrative synthesis of all included studies was undertaken.
Results:
20,925 papers were identified from which 12 interventions met the inclusion criteria. Three categories of networked communication were identified: email and/or web-based electronic diary (n = 6); videoconference (n = 5); and virtual reality (n = 1). Three studies reported statistically significant improvements in symptoms post intervention; all involved email communication. Patients were willing to use networked communication in routine care in nine studies.
Conclusions:
Networked communication technologies can increase the opportunity for communication between patient and health care professionals. Limited improvements in quality of life and continuity of care for patients were reported. Patients and health care professionals expressed some satisfaction with technologies. Further research exploring concerns over privacy and security is needed.
Practice implications
Networked communication technologies have the potential to be a useful addition to mental health services delivery, however the impact and effectiveness of these technologies is inconclusive.

Item Type:	Journal Article
Subjects:	H Social Sciences > HM Sociology R Medicine > R Medicine (General) R Medicine > RA Public aspects of medicine
Divisions:	Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences > Population, Evidence & Technologies (PET) > Warwick Evidence Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences > Mental Health and Wellbeing Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Biomedical Sciences > Translational & Experimental Medicine > Metabolic and Vascular Health (- until July 2016) Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences > Social Science & Systems in Health (SSSH)
Library of Congress Subject Headings (LCSH):	Young adults -- Mental health, Patient education, Mental health services -- Communication systems, Telecommunication in medicine, Physician and patient, Social media, Systematic reviews (Medical research)
Journal or Publication Title:	Patient Education and Counseling
Publisher:	Elsevier Ireland Ltd.
ISSN:	0738-3991
Official Date:	November 2011
Dates:	Date Event November 2011 Published
Volume:	Vol.85
Number:	No.2
Page Range:	e108-e119
DOI:	10.1016/j.pec.2010.11.014
Status:	Peer Reviewed
Publication Status:	Published
Access rights to Published version:	Restricted or Subscription Access
Funder:	Warwick & Coventry Primary Care Research (WC-PCR)

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