Pitts, Matthew J., Skrypchuk, Lee, Wellings, Tom, Attridge, Alex and Williams, M. A. (Mark A.) (2012) Evaluating user response to in-car haptic feedback touchscreens using the Lane Change Test. Advances in Human-Computer Interaction, 2012 . Article number 598739. doi:10.1155/2012/598739 ISSN 1687-5893.

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Abstract

Touchscreen interfaces are widely used in modern technology, from mobile devices to in-car infotainment systems. However, touchscreens impose significant visual workload demands on the user which have safety implications for use in cars. Previous studies indicate that the application of haptic feedback can improve both performance of and affective response to user interfaces. This paper reports on and extends the findings of a 2009 study conducted to evaluate the effect of different combinations of touchscreen visual, audible and haptic feedback on driving and task performance, affective response and subjective workload, the initial findings of which were originally published in [8]. A total of 48 non-expert users completed the study. A dual-task approach was applied, using the Lane Change Test as the driving task and realistic automotive use case touchscreen tasks. Results indicated that while feedback type had no effect on driving or task performance, preference was expressed for multimodal feedback over visual alone. Issues with workload and cross-modal interaction were also identified.

Item Type:	Journal Article
Subjects:	T Technology > TK Electrical engineering. Electronics Nuclear engineering T Technology > TL Motor vehicles. Aeronautics. Astronautics
Divisions:	Faculty of Science, Engineering and Medicine > Engineering > WMG (Formerly the Warwick Manufacturing Group)
Library of Congress Subject Headings (LCSH):	Automobiles -- Technological innovations, Automotive computers, Touch screens, Distracted driving, User interfaces (Computer systems), Human-computer interaction
Journal or Publication Title:	Advances in Human-Computer Interaction
Publisher:	Hindawi Publishing Corporation
ISSN:	1687-5893
Official Date:	5 April 2012
Dates:	Date Event 5 April 2012 Published
Volume:	2012
Number of Pages:	24
Page Range:	Article number 598739
DOI:	10.1155/2012/598739
Status:	Peer Reviewed
Publication Status:	Published
Access rights to Published version:	Open Access (Creative Commons)
Date of first compliant deposit:	21 December 2015
Date of first compliant Open Access:	21 December 2015
Funder:	Advantage West Midlands (AWM), European Regional Development Fund (ERDF)

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