Henfridsson, Ola and Bygstad, Bendik (2013) The generative mechanisms of digital infrastructure evolution. MIS Quarterly , Volume 37 (Number 3). pp. 907-931. ISSN 0276-7783.

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Abstract

The current literature on digital infrastructure offers powerful lenses for conceptualizing the increasingly interconnected information system collectives found in contemporary organizations. However, little attention has been paid to the generative mechanisms of digital infrastructure, that is, the causal powers that explain how and why such infrastructure evolves over time. This is unfortunate, since more knowledge about what drives digital infrastructures would be highly valuable for managers and IT professionals confronted by the complexity of managing them. To this end, this paper adopts a critical realist view for developing a configurational perspective of infrastructure evolution. Our theorizing draws on a multimethod research design comprising an in-depth case study and a case survey. The in-depth case study, conducted at a Scandinavian airline, distinguishes three key mechanisms of digital infrastructure evolution: adoption, innovation, and scaling. The case survey research of 41 cases of digital infrastructure then identifies and analyzes causal paths through which configurations of these mechanisms lead to successful evolution outcomes. The study reported in this paper contributes to the infrastructure literature in two ways. First, we identify three generative mechanisms of digital infrastructure and how they contingently lead to evolution outcomes. Second, we use these mechanisms as a basis for developing a configurational perspective that advances current knowledge about why some digital infrastructures evolve successfully while others do not. In addition, the paper demonstrates and discusses the efficacy of critical realism as a philosophical tradition for developing substantive contributions in the field of information systems.

Item Type:	Journal Article
Divisions:	Faculty of Social Sciences > Warwick Business School
Journal or Publication Title:	MIS Quarterly
Publisher:	M I S Research Center
ISSN:	0276-7783
Official Date:	2013
Dates:	Date Event 2013 UNSPECIFIED
Volume:	Volume 37
Number:	Number 3
Page Range:	pp. 907-931
Status:	Peer Reviewed
Publication Status:	Published
Access rights to Published version:	Restricted or Subscription Access

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