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Contingency research in operations management practices
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Sousa, Rui and Voss, Christopher (2008) Contingency research in operations management practices. Journal of Operations Management, 26 (6). pp. 697-713. doi:10.1016/j.jom.2008.06.001 ISSN 0272-6963.
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Official URL: http://dx.doi.org/10.1016/j.jom.2008.06.001
Abstract
As operations management (OM) best practices have become mature, research on practices has begun to shift its interest from the justification of the value of those practices to the understanding of the contextual conditions under which they are effective—OM practice contingency research (OM PCR). This article sets out to examine and critique the current state of OM PCR. We review OM PCR studies through the lens of the major theoretical view on contingencies, contingency theory, along a number of relevant dimensions: contingency variables, performance variables, measurement, research design and employed form of fit. In this process, we put forward a number of tasks that need to be accomplished in order to move OM PCR forward and develop more solid conceptual foundations in which to anchor rigorous research in this area. Finally, we reflect on the theoretical arguments that underlie OM PCR (which are based on the contingency approach) and identify its limitations in fully explaining the currently observed patterns of use of OM practices and associated performance outcomes. As a result, we propose that in order to increase our understanding of these patterns, OM scholars need to study in more depth the process of selection of OM best practices by organizations. Accordingly, we put forward a framework to underpin such research integrating contingency theory and other theoretical perspectives.
Item Type: | Journal Article | ||||
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Divisions: | Faculty of Social Sciences > Warwick Business School | ||||
Journal or Publication Title: | Journal of Operations Management | ||||
Publisher: | Elsevier BV | ||||
ISSN: | 0272-6963 | ||||
Official Date: | November 2008 | ||||
Dates: |
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Volume: | 26 | ||||
Number: | 6 | ||||
Page Range: | pp. 697-713 | ||||
DOI: | 10.1016/j.jom.2008.06.001 | ||||
Status: | Peer Reviewed | ||||
Publication Status: | Published | ||||
Access rights to Published version: | Restricted or Subscription Access |
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