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Re-balancing the excellence frameworks with individualistic logic
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Fan, Xuemei and Lu, Dawei (2014) Re-balancing the excellence frameworks with individualistic logic. Total Quality Management & Business Excellence, Volume 25 (Number 5-6). pp. 478-493. doi:10.1080/14783363.2013.799333 ISSN 1478-3363.
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Official URL: http://dx.doi.org/10.1080/14783363.2013.799333
Abstract
The analysis and assessment of business excellence are often associated with the discussion on the design and justification of the excellence measures and their dimensions. This paper re-visits the critical issues in assessing business excellence, and aims to explore the conceptual development on re-balancing the performance dimensions in view of a framework. Based on the synthesising of published literatures and case studies it reveals that all the published excellence frameworks are based on the commonality logic ; and it suggests re-balancing them with the individualistic logic . This concept has then been operationalised by constructing a new excellence framework named world-class diamond model. Based on the surveyed data and by using structural equation modelling the re-balanced diamond model is tested and analysed in order to secure its theoretical validity. With the re-balanced framework, it stresses the critical importance of the individualistic logic in achieving business excellence. It also argues that the managerial implication of the individualistic logic lies in the firm-specific and situation-sensitive practices of business excellence. The original contribution of the research is a conceptually re-balanced perspective of business excellence, suggesting a shift from commonality logic towards individualistic logic.
Item Type: | Journal Article | ||||||
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Subjects: | H Social Sciences > HF Commerce | ||||||
Divisions: | Faculty of Science, Engineering and Medicine > Engineering > WMG (Formerly the Warwick Manufacturing Group) | ||||||
Library of Congress Subject Headings (LCSH): | Excellence, Business enterprises -- Evaluation | ||||||
Journal or Publication Title: | Total Quality Management & Business Excellence | ||||||
Publisher: | Taylor & Francis | ||||||
ISSN: | 1478-3363 | ||||||
Official Date: | 2014 | ||||||
Dates: |
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Volume: | Volume 25 | ||||||
Number: | Number 5-6 | ||||||
Number of Pages: | 16 | ||||||
Page Range: | pp. 478-493 | ||||||
DOI: | 10.1080/14783363.2013.799333 | ||||||
Status: | Peer Reviewed | ||||||
Publication Status: | Published | ||||||
Access rights to Published version: | Restricted or Subscription Access | ||||||
Date of first compliant deposit: | 24 December 2015 | ||||||
Date of first compliant Open Access: | 24 December 2015 |
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