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The effects of perceived organizational support and perceived supervisor support on employee turnover
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Maertz, Carl P., Griffeth, Rodger W., Campbell, Nathanael S. and Allen, David G. (2007) The effects of perceived organizational support and perceived supervisor support on employee turnover. Journal of Organizational Behavior, Volume 28 (Number 8). pp. 1059-1075. doi:10.1002/job.472 ISSN 0894-3796.
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Official URL: http://dx.doi.org/10.1002/job.472
Abstract
This study examines mediated effects of perceived supervisor support (PSS) and perceived organizational support (POS) on turnover cognitions, and their interactive effects on turnover behavior in a sample of 225 social services workers. In this study, we address a seeming contradiction in current findings regarding support and attachments to managers versus attachments to the organization itself. The POS literature suggests fully mediated causal paths to turnover from POS and PSS, through affective commitment. Whereas, the commitment, LMX, and turnover literatures suggest alternative causal paths that imply broader effects for POS and PSS on turnover. Contrary to earlier POS literature, findings showed that PSS had independent effects on turnover cognitions not mediated through POS. Model tests also indicated that POS had significant effects on turnover mediated through normative commitment, as well as affective organizational commitment. Moreover, a new significant interactive relationship was discovered such that low PSS strengthened the negative relationship between POS and turnover, while high PSS weakened it. Implications for research and practice are discussed.
| Item Type: | Journal Article | ||||
|---|---|---|---|---|---|
| Divisions: | Faculty of Social Sciences > Warwick Business School | ||||
| Journal or Publication Title: | Journal of Organizational Behavior | ||||
| Publisher: | John Wiley & Sons Ltd. | ||||
| ISSN: | 0894-3796 | ||||
| Official Date: | 2007 | ||||
| Dates: |
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| Volume: | Volume 28 | ||||
| Number: | Number 8 | ||||
| Page Range: | pp. 1059-1075 | ||||
| DOI: | 10.1002/job.472 | ||||
| Status: | Peer Reviewed | ||||
| Publication Status: | Published | ||||
| Access rights to Published version: | Restricted or Subscription Access |
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