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Airport security measures and their influence on enplanement intentions : responses from leisure travelers attending a Canadian University

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Alards-Tomalin, Doug, Ansons, Tamara, Reich, Tara C., Sakamoto, Yumiko, Davie, Rita, Leboe-McGowan, Jason P. and Leboe-McGowan, Launa C. (2014) Airport security measures and their influence on enplanement intentions : responses from leisure travelers attending a Canadian University. Journal of Air Transport Management, Volume 37 . pp. 60-68. doi:10.1016/j.jairtraman.2014.02.004 ISSN 0969-6997.

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Official URL: http://dx.doi.org/10.1016/j.jairtraman.2014.02.004

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Abstract

Airport security measures can be grouped into two types; standardized screening techniques, which all passengers must undergo (e.g., baggage X-rays, metal detecting scans); and elevated-risk screening (including pat-downs and strip searches) for which only a sub-set of passengers are selected. In the current study, an undergraduate sample (n = 636) was surveyed regarding the professionalism of security screening staff, as well as perceived safety, threat to dignity, and enplanement intentions, following standard and elevated-risk screening measures. Consistent with our hypotheses, perceived professionalism and safety were positively correlated with enplanement intentions, and dignity threat was negatively associated with perceived safety. As the perceived safety from the use of a security measure decreased, enplanement intentions also decreased. Notably, when a screening measure is perceived as having negative consequences (e.g., threatening one's sense of dignity) the safety of the measure is personally invalidated.

Item Type: Journal Article
Subjects: H Social Sciences > HE Transportation and Communications
Divisions: Faculty of Social Sciences > Warwick Business School > Marketing Group
Faculty of Social Sciences > Warwick Business School
Library of Congress Subject Headings (LCSH): Airports -- Security measures -- Canada, Airports -- Security measures -- Case studies, Airline passenger security screening -- Canada, Humiliation
Journal or Publication Title: Journal of Air Transport Management
Publisher: Elsevier
ISSN: 0969-6997
Official Date: May 2014
Dates:
DateEvent
May 2014Published
Volume: Volume 37
Page Range: pp. 60-68
DOI: 10.1016/j.jairtraman.2014.02.004
Status: Peer Reviewed
Publication Status: Published
Access rights to Published version: Open Access (Creative Commons)
Date of first compliant deposit: 26 December 2015
Date of first compliant Open Access: 26 December 2015
Funder: University of Manitoba

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