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Examining a positive psychological role for performance measures

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Marginson, David, McAulay, Laurie, Roush, Melvin and van Zijl, Tony (2014) Examining a positive psychological role for performance measures. Management Accounting Research, Volume 25 (Number 1). pp. 63-75. doi:10.1016/j.mar.2013.10.002 ISSN 10445005.

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Official URL: http://dx.doi.org/10.1016/j.mar.2013.10.002

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Abstract

Emerging evidence suggests that performance measurement systems may generate positive psychological effects, leading to higher levels of managerial performance. We extend this literature by examining the extent to which diagnostic vis-à-vis interactive utilisation of performance measures may be associated with decreasing role ambiguity and increasing psychological empowerment with positive consequences for performance. We find that the interactive utilisation of non-financial performance measures can be particularly important for generating a positive psychological experience and (indirectly) increasing performance. Our study contributes further evidence of the psychologically beneficial role played by management control systems.

Item Type: Journal Article
Divisions: Faculty of Social Sciences > Warwick Business School > Accounting
Faculty of Social Sciences > Warwick Business School
Journal or Publication Title: Management Accounting Research
Publisher: Academic Press
ISSN: 10445005
Official Date: 2014
Dates:
DateEvent
2014Published
Volume: Volume 25
Number: Number 1
Page Range: pp. 63-75
DOI: 10.1016/j.mar.2013.10.002
Status: Peer Reviewed
Publication Status: Published
Access rights to Published version: Restricted or Subscription Access

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