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External linkages, R&D and innovation performance in US business services
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Love, James H. and Mansury, Mica Ariana (2007) External linkages, R&D and innovation performance in US business services. Industry & Innovation, Volume 14 (Number 5). pp. 477-496. doi:10.1080/13662710701711380 ISSN 1366-2716.
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Official URL: http://dx.doi.org/10.1080/13662710701711380
Abstract
This paper examines the innovation performance of 206 US business services firms. Results suggest that external linkages, particularly with customers, suppliers and strategic alliances, significantly enhance innovation performance in terms of the introduction of new services. A highly qualified workforce increases the probability of service and organizational innovation, and increases the extent of a firm's innovation, but unqualified employees also play an important role. Contrasting with some earlier research on services, the presence of formal and informal R&D significantly increases the extent of new‐to‐market and new‐to‐firm innovation.
| Item Type: | Journal Article | ||||
|---|---|---|---|---|---|
| Divisions: | Faculty of Social Sciences > Warwick Business School > Strategy & International Business Faculty of Social Sciences > Warwick Business School |
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| Journal or Publication Title: | Industry & Innovation | ||||
| Publisher: | Routledge | ||||
| ISSN: | 1366-2716 | ||||
| Official Date: | December 2007 | ||||
| Dates: |
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| Volume: | Volume 14 | ||||
| Number: | Number 5 | ||||
| Page Range: | pp. 477-496 | ||||
| DOI: | 10.1080/13662710701711380 | ||||
| Status: | Peer Reviewed | ||||
| Publication Status: | Published | ||||
| Access rights to Published version: | Restricted or Subscription Access |
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