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Accounting for circumstances in reputation assessment
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Miles, Simon and Griffiths, Nathan (2015) Accounting for circumstances in reputation assessment. In: 14th International Conference on Autonomous Agents and Multiagent Systems, Istanbul, Turkey, 4-8 May 2015. Published in: Proceedings of the 14th International Conference on Autonomous Agents and Multiagent Systems pp. 1653-1654.
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WRAP_0070653-cs-020415-aamas-jaspr-2015 (1).pdf - Accepted Version - Requires a PDF viewer. Download (465Kb) | Preview |
Official URL: http://www.aamas2015.com/en/AAMAS_2015_USB/forms/a...
Abstract
Reputation, influenced by ratings from past clients, is crucial for providers competing for custom. For new providers with less track record, a few negative ratings can harm their chances of growing. Aside from malicious or subjective ratings, addressed in existing work, an honest balanced review of a service provision may still be an unreliable predictor of future performance if the circumstances differ. For example, while a delivery service may be generally reliable, a particular delivery may be delayed by flooding. A common way to ameliorate the ratings that may not reflect future performance is by weighting by recency. We argue that better results are obtained by querying records of how services are provided for patterns indicating the circumstances of provision, to determine the significance of past interactions.
| Item Type: | Conference Item (Paper) | ||||||
|---|---|---|---|---|---|---|---|
| Subjects: | Q Science > QA Mathematics > QA75 (Please use QA76 Electronic Computers. Computer Science) | ||||||
| Divisions: | Faculty of Science, Engineering and Medicine > Science > Computer Science | ||||||
| Library of Congress Subject Headings (LCSH): | Algorithms, Artificial Intelligence, Multiagent systems, Reputation, Public opinion, Social networks, Trust | ||||||
| Journal or Publication Title: | Proceedings of the 14th International Conference on Autonomous Agents and Multiagent Systems | ||||||
| Publisher: | International Foundation for Autonomous Agents and Multiagent Systems | ||||||
| Official Date: | 2015 | ||||||
| Dates: |
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| Page Range: | pp. 1653-1654 | ||||||
| Status: | Peer Reviewed | ||||||
| Publication Status: | Published | ||||||
| Access rights to Published version: | Open Access (Creative Commons) | ||||||
| Date of first compliant deposit: | 29 December 2015 | ||||||
| Date of first compliant Open Access: | 29 December 2015 | ||||||
| Conference Paper Type: | Paper | ||||||
| Title of Event: | 14th International Conference on Autonomous Agents and Multiagent Systems | ||||||
| Type of Event: | Conference | ||||||
| Location of Event: | Istanbul, Turkey | ||||||
| Date(s) of Event: | 4-8 May 2015 | ||||||
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