Aaltonen, Aleksi and Tempini, Niccoló (2014) Everything counts in large amounts : a critical realist case study on data-based production. Journal of Information Technology, Volume 29 (Number 1). pp. 97-110. doi:10.1057/jit.2013.29 ISSN 0268-3962.

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Abstract

Contemporary digital ecosystems produce vast amounts of data every day. The data are often no more than microscopic log entries generated by the elements of an information infrastructure or system. Although such records may represent a variety of things outside the system, their powers go beyond the capacity to carry semantic content. In this article, we harness critical realism to explain how such data come to matter in specific business operations. We analyse the production of an advertising audience from data tokens extracted from a telecommunications network. The research is based on an intensive case study of a mobile network operator that tries to turn its subscribers into an advertising audience. We identify three mechanisms that shape data-based production and three properties that characterize the underlying pool of data. The findings advance the understanding of many organizational settings that are centred on data processing.

Item Type:	Journal Article
Divisions:	Faculty of Social Sciences > Warwick Business School
Journal or Publication Title:	Journal of Information Technology
Publisher:	Palgrave Macmillan Ltd.
ISSN:	0268-3962
Official Date:	March 2014
Dates:	Date Event March 2014 Published
Volume:	Volume 29
Number:	Number 1
Page Range:	pp. 97-110
DOI:	10.1057/jit.2013.29
Status:	Peer Reviewed
Publication Status:	Published
Access rights to Published version:	Restricted or Subscription Access

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