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Identity ambiguity and the promises and practices of hybrid e-HRM project teams
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Tansley, Carole, Huang, Jimmy, C. and Foster, Carley Jayne (2013) Identity ambiguity and the promises and practices of hybrid e-HRM project teams. The Journal of Strategic Information Systems, Volume 22 (Number 3). pp. 208-224. doi:10.1016/j.jsis.2013.01.002 ISSN 0963-8687.
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Official URL: http://dx.doi.org/10.1016/j.jsis.2013.01.002
Abstract
The role of IS project team identity work in the enactment of day-to-day relationships with their internal clients is under-researched. We address this gap by examining the identity work undertaken by an electronic human resource management (e-HRM) ‘hybrid’ project team engaged in an enterprise-wide IS implementation for their multi-national organisation. Utilising social identity theory, we identify three distinctive, interrelated dimensions of project team identity work (project team management, team ‘value propositions’ (promises) and the team’s ‘knowledge practice’). We reveal how dissonance between two perspectives of e-HRM project identity work (clients’ expected norms of project team’s service and project team’s expected norms of themselves) results in identity ambiguity. Our research contributions are to identity studies in the IS project management, HR and hybrid literatures and to managerial practice by challenging the assumption that hybrid experts are the panacea for problems associated with IS projects.
| Item Type: | Journal Article | ||||||
|---|---|---|---|---|---|---|---|
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management | ||||||
| Divisions: | Faculty of Social Sciences > Warwick Business School > Finance Group Faculty of Social Sciences > Warwick Business School |
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| Library of Congress Subject Headings (LCSH): | Management information systems, Personnel management, Project management, International business enterprises | ||||||
| Journal or Publication Title: | The Journal of Strategic Information Systems | ||||||
| Publisher: | Elsevier BV * North-Holland | ||||||
| ISSN: | 0963-8687 | ||||||
| Official Date: | September 2013 | ||||||
| Dates: |
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| Volume: | Volume 22 | ||||||
| Number: | Number 3 | ||||||
| Number of Pages: | 17 | ||||||
| Page Range: | pp. 208-224 | ||||||
| DOI: | 10.1016/j.jsis.2013.01.002 | ||||||
| Status: | Peer Reviewed | ||||||
| Publication Status: | Published | ||||||
| Access rights to Published version: | Restricted or Subscription Access |
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