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Coordination and learning in Wikipedia : revisiting the dynamics of exploitation and exploration

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Aaltonen, Aleksi and Kallinikos, Jannis (2012) Coordination and learning in Wikipedia : revisiting the dynamics of exploitation and exploration. In: Holmqvist, Mikael and Spicer, André , (eds.) Managing ‘Human Resources’ by Exploiting and Exploring People’s Potentials. Research in the Sociology of Organizations (37). Emerald Group Publishing, pp. 161-192. ISBN 9781781905050

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Official URL: http://dx.doi.org/10.1108/S0733-558X(2013)00000370...

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Abstract

The evolution of Wikipedia betrays an increasing reliance on policies and guidelines, signalling certain stabilisation in the knowledge making processes underlying the encyclopaedia. We interpret such a state of affairs as reflecting the need to provide a few principles and guidelines of coordination, in a context that has otherwise been marked by vast diversity, high membership turnover and the lack of traditional exploitative structures. Rather than reflecting bureaucratisation and a shift away from its constitutive principles, the consolidation of these coordinative mechanisms further embeds the distinctive profile of knowledge making processes characteristic of the online encyclopaedia. They reinforce the diversity of the collective (rather than individual capabilities and skills) as the primary source of knowledge and render the mechanisms of harvesting that diversity and assembling it to a reasonable knowledge output key means of social learning.

Item Type: Book Item
Subjects: Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4050 Electronic information resources
Divisions: Faculty of Social Sciences > Warwick Business School > Information Systems & Management
Faculty of Social Sciences > Warwick Business School
Library of Congress Subject Headings (LCSH): User-generated content, Wikipedia -- Social aspects, Authorship -- Collaboration -- Social aspects
Series Name: Research in the Sociology of Organizations
Journal or Publication Title: Research in the Sociology of Organizations
Publisher: Emerald Group Publishing
ISBN: 9781781905050
ISSN: 0733-558X
Book Title: Managing ‘Human Resources’ by Exploiting and Exploring People’s Potentials
Editor: Holmqvist, Mikael and Spicer, André
Official Date: 2012
Dates:
DateEvent
2012Published
2015Available
Number: 37
Page Range: pp. 161-192
DOI: 10.1108/S0733-558X(2013)0000037010
Status: Peer Reviewed
Publication Status: Published
Access rights to Published version: Restricted or Subscription Access

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