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Interdependence between healthcare design and stakeholders : a designers’ view
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Sadeghi, Mahdad, Cain, Rebecca and Jennings, P. A. (Paul A.) (2013) Interdependence between healthcare design and stakeholders : a designers’ view. In: Design 4 Health 2013, Sheffield Hallam University, Sheffield, 3-5 Jul 2015. Published in: Proceedings of the Second European Conference on Design 4 Health 2013, 3 – 5 July 2013 ISBN 9781843873730.
An open access version can be found in:
Official URL: http://research.shu.ac.uk/design4health/publicatio...
Abstract
The concept of ‘design quality’ during the design, construction and occupancy phases of healthcare environments is complex. There are multiple stakeholder groups (e.g. architects, contractors, the NHS, patients) with potentially conflicting requirements interacting with each other during the project lifecycle. There is a growing body of evidence demonstrating the impact of design elements on medical and non-medical outcomes for stakeholder groups (Huisman, 2012; Macmillan 2006) and as a result, the need for the healthcare construction
industry to focus on design quality (Walker et al., 2009). This research
looks at this issue from the perspective of ‘stakeholder management’: a field which can be used to analyse the attributes and interactions of stakeholder groups. A series of semi-structured interviews was conducted with eleven healthcare designers and architects in the UK to explore their perceptions and experiences of interactions with other stakeholders, and their opinions of design quality within the healthcare design process. Based on the ‘stakeholder’ definition (Freeman, 1984), a novel matrix exercise was used with the participants to examine
the two-way relationship between design quality and stakeholders during and after project delivery. ‘Framework’ method (Ritchie and Lewis, 2005) was used to thematically analyse the qualitative data. A conceptual framework was then developed, which defined the design/stakeholder interdependence as well as ‘procurement system’, ‘building type’, and ‘project life cycle stage’ as variables affecting this relationship. Significantly, the findings showed the critical role of effective stakeholder interactions in order to compensate for the unequal distribution of power on design quality decisions. The ongoing
research continues to validate the framework via a large-sample survey of industry practitioners.
Item Type: | Conference Item (Paper) | ||||
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Divisions: | Faculty of Science, Engineering and Medicine > Engineering > WMG (Formerly the Warwick Manufacturing Group) | ||||
Journal or Publication Title: | Proceedings of the Second European Conference on Design 4 Health 2013, 3 – 5 July 2013 | ||||
Publisher: | Sheffield Hallam University | ||||
ISBN: | 9781843873730 | ||||
Official Date: | 2013 | ||||
Dates: |
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Status: | Not Peer Reviewed | ||||
Publication Status: | Published | ||||
Access rights to Published version: | Restricted or Subscription Access | ||||
Conference Paper Type: | Paper | ||||
Title of Event: | Design 4 Health 2013 | ||||
Type of Event: | Conference | ||||
Location of Event: | Sheffield Hallam University, Sheffield | ||||
Date(s) of Event: | 3-5 Jul 2015 | ||||
Open Access Version: |
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