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A summary of the development of the NICE Patient experience in adult NHS services guidance and quality standard with a perspective of its relevance in a Canadian context
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Avital, Liz, Carr, Eloise and Staniszewska, Sophie (2013) A summary of the development of the NICE Patient experience in adult NHS services guidance and quality standard with a perspective of its relevance in a Canadian context. Journal of Education Nursing & Practice, 3 (9). ISSN 1925-4059.
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Official URL: http://dx.doi.org/10.5430/jnep.v3n9p70
Abstract
Background
In the United Kingdom patient experience is being established as a key determinant in informing commissioning decisions and in shaping healthcare delivery. This led to the publication of the National Institute for Health and Clinical Excellence (NICE) guidance on patient experience in adult National Health Service (NHS) services: improving the experience of care for people using adult NHS services (CG138) in February 2012
Purpose
To develop guidance and a quality standard for NICE on patient experience in adult NHS services.
Methods
Guidance development by a multidisciplinary group using multiple evidence sources, distilled into five key themes of patient experience.
Results
Guidance including sixty recommendations, and a quality standard, developed from the synthesis of multiple sources of information.
Conclusion
This guidance has international applicability particularly in Canada.
| Item Type: | Journal Article | ||||||
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| Subjects: | R Medicine > R Medicine (General) | ||||||
| Divisions: | Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences > Warwick Research in Nursing > Royal College of Nursing Research Institute (RCN) (- July 2017) Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School |
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| Library of Congress Subject Headings (LCSH): | National Institute for Clinical Excellence (Great Britain), Great Britain. National Health Service, Health planning -- Standards -- Canada, Medical care -- Standards -- Canada | ||||||
| Journal or Publication Title: | Journal of Education Nursing & Practice | ||||||
| Publisher: | Sciedu | ||||||
| ISSN: | 1925-4059 | ||||||
| Official Date: | September 2013 | ||||||
| Dates: |
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| Volume: | 3 | ||||||
| Number: | 9 | ||||||
| Status: | Peer Reviewed | ||||||
| Publication Status: | Published | ||||||
| Access rights to Published version: | Open Access (Creative Commons) |
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