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Information infrastructure development and governance as collective action
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Constantinides, Panos and Barrett, Michael (2014) Information infrastructure development and governance as collective action. Information Systems Research, 26 (1). pp. 40-56. doi:10.1287/isre.2014.0542 ISSN 1047-7047.
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Official URL: http://dx.doi.org/10.1287/isre.2014.0542
Abstract
In this paper, we examine the challenges around the development and scalability of information infrastructures. We identify two possible solutions proposed in the literature, one emphasizing more top-down control and the need for a clear IT governance framework, and a second arguing for a more flexible approach since absolute control is impossible and only leads to drift and unintended outcomes. We suggest that there is a clear gap in the literature in better understanding how to govern the development of information infrastructures using a bottom-up approach. We build on research that approaches IS development as a collective action problem and focus on how different actors frame the infrastructure as a public and private good, and how the framing process is underpinned by actors’ different ideologies. We use our theoretical approach to examine the framing of the development of a regional health information infrastructure in Crete. Our analysis examines how different actors frame the infrastructure as a collective action good and explore their ideological positioning. We explore the struggle around meanings attributed to the good over time as being a public or private one in establishing or sustaining relations of power, and how legitimacy is challenged or reinforced. Finally, we develop contributions on the collective action challenges in infrastructure development and suggest how a polycentric approach to governance might be further developed to promote the ongoing cultivation of information infrastructures from the bottom up.
| Item Type: | Journal Article | ||||||
|---|---|---|---|---|---|---|---|
| Divisions: | Faculty of Social Sciences > Warwick Business School > Information Systems & Management Faculty of Social Sciences > Warwick Business School |
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| Journal or Publication Title: | Information Systems Research | ||||||
| Publisher: | Institute for Operations Research and the Management Sciences | ||||||
| ISSN: | 1047-7047 | ||||||
| Official Date: | 17 November 2014 | ||||||
| Dates: |
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| Volume: | 26 | ||||||
| Number: | 1 | ||||||
| Page Range: | pp. 40-56 | ||||||
| DOI: | 10.1287/isre.2014.0542 | ||||||
| Status: | Peer Reviewed | ||||||
| Publication Status: | Published | ||||||
| Access rights to Published version: | Restricted or Subscription Access |
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