The Library
Quality Measurement in Service Industries
Tools
Silvestro, Rhian, Johnston, Robert, Fitzgerald, Lin and Voss, Christopher (1990) Quality Measurement in Service Industries. International Journal of Service Industry Management, 1 (2). pp. 54-66. doi:10.1108/EUM0000000002803 ISSN 0956-4233.
Research output not available from this repository.
Request-a-Copy directly from author or use local Library Get it For Me service.
Official URL: http://dx.doi.org/10.1108/EUM0000000002803
Item Type: | Journal Article | ||||
---|---|---|---|---|---|
Divisions: | Faculty of Social Sciences > Warwick Business School > Operations Management Faculty of Social Sciences > Warwick Business School |
||||
Journal or Publication Title: | International Journal of Service Industry Management | ||||
Publisher: | Emerald Group Publishing Ltd. | ||||
ISSN: | 0956-4233 | ||||
Official Date: | 1990 | ||||
Dates: |
|
||||
Volume: | 1 | ||||
Number: | 2 | ||||
Page Range: | pp. 54-66 | ||||
DOI: | 10.1108/EUM0000000002803 | ||||
Status: | Peer Reviewed | ||||
Publication Status: | Published |
Request changes or add full text files to a record
Repository staff actions (login required)
View Item |