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IT and business process outsourcing: The knowledge potential
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UNSPECIFIED (2004) IT and business process outsourcing: The knowledge potential. INFORMATION SYSTEMS MANAGEMENT, 21 (3). pp. 7-15. ISSN 1058-0530.
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Abstract
Despite the widespread trends in IT and business process outsourcing, there has been too little focus on what happens to knowledge when an organization outsources. We present a framework for evaluating the knowledge potential within five different types of insourcing and outsourcing arrangements. A detailed example of an enterprise partnership relationship is described as a benchmark for how companies can leverage the knowledge potential from IT and BPO outsourcing.
Item Type: | Journal Article | ||||
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Subjects: | Q Science > QA Mathematics > QA76 Electronic computers. Computer science. Computer software | ||||
Journal or Publication Title: | INFORMATION SYSTEMS MANAGEMENT | ||||
Publisher: | AUERBACH PUBLICATIONS | ||||
ISSN: | 1058-0530 | ||||
Official Date: | 2004 | ||||
Dates: |
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Volume: | 21 | ||||
Number: | 3 | ||||
Number of Pages: | 9 | ||||
Page Range: | pp. 7-15 | ||||
Publication Status: | Published |
Data sourced from Thomson Reuters' Web of Knowledge
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