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Epistemic 'struggles' : when nurses’ expert identity is challenged by 'knowledgeable' clients
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Zayts, Olga and Schnurr, Stephanie (2017) Epistemic 'struggles' : when nurses’ expert identity is challenged by 'knowledgeable' clients. In: Van De Mieroop, Dorien and Schnurr, Stephanie, (eds.) Identity Struggles : Evidence from workplaces around the world. Discourse Approaches to Politics, Society and Culture (69). Amsterdam: John Benjamins Pub Co, pp. 79-94. ISBN 9789027206602 (In Press)
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Official URL: http://www.worldcat.org/oclc/966613775
Abstract
This chapter examines telephone consultations between genetic nurses and new mothers whose infants have been diagnosed with the hereditary condition G6PD deficiency. These consultations aim at informing the mothers about the condition and its management. We focus on interactions with so-called “knowledgeable mothers”, in which participants’ epistemic statuses (knowledgeable nurses vs. less knowledgeable mothers) and their related identities (e.g. expert – lay person) are challenged. We examine how the participants discursively negotiate each other’s epistemic authority, while simultaneously constructing specific identities for themselves and others. We show that epistemic “struggles” become an integral part of achieving the aim of these consultations, namely that the mothers are able to manage the condition of their infants.
Item Type: | Book Item | ||||||
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Divisions: | Faculty of Social Sciences > Centre for Applied Linguistics | ||||||
Series Name: | Discourse Approaches to Politics, Society and Culture | ||||||
Publisher: | John Benjamins Pub Co | ||||||
Place of Publication: | Amsterdam | ||||||
ISBN: | 9789027206602 | ||||||
Book Title: | Identity Struggles : Evidence from workplaces around the world | ||||||
Editor: | Van De Mieroop, Dorien and Schnurr, Stephanie | ||||||
Official Date: | 2017 | ||||||
Dates: |
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Number: | 69 | ||||||
Page Range: | pp. 79-94 | ||||||
Status: | Peer Reviewed | ||||||
Publication Status: | In Press | ||||||
Access rights to Published version: | Restricted or Subscription Access | ||||||
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