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How the reverse supply chain impacts the firm’s financial performance : a manufacturer's perspective
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Larsen, Samuel Brüning, Masi, Donato, Feibert, Diana Cordes and Jacobsen, Peter (2018) How the reverse supply chain impacts the firm’s financial performance : a manufacturer's perspective. International Journal of Physical Distribution & Logistics Management, 48 (3). pp. 284-307. doi:10.1108/IJPDLM-01-2017-0031 ISSN 0960-0035.
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Official URL: http://dx.doi.org/10.1108/IJPDLM-01-2017-0031
Abstract
Purpose
Although manufacturers have traditionally viewed reverse supply chain (RSC) activities as a costly nuisance, more recent research has found that the RSC can contribute to the firm’s financial performance. The purpose of this paper is to identify how the RSC can contribute to the firm’s financial performance and examine the exogenous contingency factors decisive for the contribution’s size. Because the exogenous factors are outside the control of the firm’s operations and supply chain management, the factors influence the RSC’s financial contribution irrespective of managerial policies and design decisions.
Design/methodology/approach
The paper applies a systematic literature review using the sequence of planning the review, searching and screening literature, extracting information from the selected literature, and synthesizing and analyzing findings. In total, 112 papers were included.
Findings
The study has identified 15 distinct opportunities for RSC-contribution to the firm’s financial performance. The study has identified 56 contingency factors. These are related to market segmentation, customer behavior, product design, and the firm’s distributor network. The study includes an interrelationship network between factors and the RSC’s contribution.
Practical implications
For managers, the paper shows how the RSC can increase the firm’s financial performance and which contingency factors determine whether operating a RSC will be financially viable if implemented.
Originality/value
While extant literature includes several reviews about RSC-related managerial policies and design decisions, this paper contains the very first collection of RSC-contribution opportunities available to manufacturers as well as the first review of exogenous contingency factors.
Item Type: | Journal Article | ||||||
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Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management | ||||||
Divisions: | Faculty of Science, Engineering and Medicine > Engineering > WMG (Formerly the Warwick Manufacturing Group) | ||||||
Library of Congress Subject Headings (LCSH): | Business logistics, Business planning, Corporations -- Finance -- Management | ||||||
Journal or Publication Title: | International Journal of Physical Distribution & Logistics Management | ||||||
Publisher: | Emerald Group Publishing Ltd. | ||||||
ISSN: | 0960-0035 | ||||||
Official Date: | 3 April 2018 | ||||||
Dates: |
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Volume: | 48 | ||||||
Number: | 3 | ||||||
Page Range: | pp. 284-307 | ||||||
DOI: | 10.1108/IJPDLM-01-2017-0031 | ||||||
Status: | Peer Reviewed | ||||||
Publication Status: | Published | ||||||
Access rights to Published version: | Restricted or Subscription Access | ||||||
Date of first compliant deposit: | 27 March 2018 | ||||||
Date of first compliant Open Access: | 13 February 2021 |
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