Engineering and Physical Sciences Research Council (EPSRC)

Patel, Salma, Cain, Rebecca, Neailey, Kevin and Hooberman, Lucy (2015) General practitioners’ concerns about online patient feedback : findings from a descriptive exploratory qualitative study in England. Journal of Medical Internet Research, 17 (12). e276. doi:10.2196/jmir.4989 ISSN 1438-8871.

Warwick Innovative Manufacturing Research Centre (WIMRC)

Grove, Amy L., Meredith, James O., Macintyre, Mairi, Angelis, Jannis and Neailey, Kevin (2010) Lean implementation in primary care health visiting services in National Health Service UK. Quality and Safety in Health Care, Vol.19 (No.5). pp. 1-5. doi:10.1136/qshc.2009.039719 ISSN 1475-3898.

Grove, Amy L., Meredith, James O., Macintyre, Mairi, Angelis, Jannis and Neailey, Kevin (2010) UK health visiting : challenges faced during lean implementation. Leadership in Health Services, Vol.23 (No.3). pp. 204-218. doi:10.1108/17511871011061037 ISSN 1751-1879.