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Items where Department is "Faculty of Social Sciences > Warwick Business School > Operations Management"
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Number of items: 2.
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Voss, Christopher, Perks, Helen, Sousa, Rui, Witell, Lars and Wรผnderlich, Nancy (2016) Reflections on context in service research. Journal of Service Management, 27 (1). pp. 30-36. doi:10.1108/JOSM-04-2015-0115 ISSN 1757-5818.
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Wang, Qiang, Zhao, Xiande and Voss, Christopher (2016) Customer orientation and innovation : a comparative study of manufacturing and service firms. International Journal of Production Economics, 171 . pp. 221-230. doi:10.1016/j.ijpe.2015.08.029 ISSN 0925-5273.