Journal Article

Alavi, Sascha, Habel, Johannes, Schwenke, Marco and Schmitz, Christian (2020) Price negotiating for services : elucidating the ambivalent effects on customers’ negotiation aspirations. Journal of the Academy of Marketing Science, 48 . pp. 165-185. doi:10.1007/s11747-019-00676-4

Habel, Johannes, Kassemeier, Roland, Alavi, Sascha, Haaf, Philipp, Schmitz, Christian and Wieseke, Jan (2020) When do customers perceive customer centricity? The role of a firm’s and salespeople’s customer orientation. Journal of Personal Selling & Sales Management, 40 (1). pp. 25-42. doi:10.1080/08853134.2019.1631174

Jia, Miaolei (Liam), Li, Xiuping and Krishna, Aradhna (2020) Contraction with unpacking : when unpacking leads to lower calorie budgets. Journal of Consumer Research, 46 (5). pp. 853-870. ucz036. doi:10.1093/jcr/ucz036

The Crowdsourcing Hypothesis Tests Collaboration (Including:

). (2020) Crowdsourcing hypothesis tests : making transparent how design choices shape research results. Psychological Bulletin, 146 (5). pp. 451-479. doi:10.1037/bul0000220

Moerhing, Michael, Keller, Barbara, Schmidt, Rainer and Dacko, Scott G. (2020) Google popular times : towards a better understanding of tourist customer patronage behavior. Tourism Review, 76 (3). pp. 533-569. doi:10.1108/TR-10-2018-0152

Mooi, Erik, Rudd, John M. and de Jong, Ad (2020) Process innovation and performance : the role of divergence. European Journal of Marketing, 54 (4). pp. 741-760. doi:10.1108/EJM-02-2018-0110

Schmitz, Christian, Fries, Maximilian, Alavi, Sascha and Habel, Johannes (2020) Understanding the impact of relationship disruptions. Journal of Marketing, 84 (1). pp. 66-87. doi:10.1177/0022242919882630

Shepherd, Neil Gareth, Hodgkinson, Gerard P., Mooi, Erik A., Elbanna, Said and Rudd, John M. (2020) Political behavior does not (always) undermine strategic decision making : theory and evidence. Long Range Planning, 53 (5). 101943. doi:10.1016/j.lrp.2019.101943