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Number of items: 8.
Giannakis, Mihalis (2011) Conceptualizing and managing service supply chains. The Service Industries Journal, Vol. 31 (No. 11). pp. 1809-1823. doi:10.1080/02642069.2010.503879 ISSN 0264-2069.
Giannakis, Mihalis and Louis, Michalis (2011) A multi-agent based framework for supply chain risk management. Journal of Purchasing and Supply Management, Vol.17 (No.1). pp. 23-31. doi:10.1016/j.pursup.2010.05.001 ISSN 1478-4092.
Hodgkinson, Gerard P. and Sadler-Smith, E. (2011) Investigating intuition : beyond self-report. In: Sinclair, Marta , (ed.) Handbook of intuition research. Cheltenham ; Northampton, MA: Edward Elgar Publishing Limited. ISBN 9781848448889
Johnson, Mark and Templar, Simon (2011) The relationships between supply chain and firm performance. International Journal of Physical Distribution & Logistics Management, Volume 41 (Number 2). pp. 88-103. doi:10.1108/09600031111118512 ISSN 0960-0035.
Micheli, Pietro (2011) Pubblica amministrazione : dalla forma alla sostanza. In: Nannicini, Tommaso , (ed.) Non ci resta che crescere : riforme : chi vince, chi perde, come farle. Itinerari. . Milano : UniversitaΜ Bocconi: EGEA. ISBN 9788883501807
Slack, Nigel, Brandon-Jones, Alistair and Johnston, Robert (2011) Essentials of operations management. Harlow, England : Financial Times Prentice Hall. ISBN 9780273756194
Voss, Christopher and Hsuan, Juliana (2011) Service science : the opportunity to re-think what we know about service design. In: Demirkan, Haluk and Spohrer, James C. and Vikas , Krishna, (eds.) The science of service systems. Service science. . New York: Springer. ISBN 9781441982704
Zomerdijk, Leonieke G. and Voss, Christopher (2011) NSD processes and practices in experiential services. Journal of Product Innovation Management, Volume 28 (Number 1). pp. 63-80. doi:10.1111/j.1540-5885.2010.00781.x ISSN 0737-6782.