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Ham, C., Clark, J., Spurgeon, Peter, Dickinson, H. and Armit, K. (2011) Doctors who become chief executives in the NHS : from keen amateurs to skilled professionals. Journal of the Royal Society of Medicine, Vol.104 (No.3). pp. 113-119. doi:10.1258/jrsm.2011.110042 ISSN 0141-0768.
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Lambert, Mark F. and Shearer, Heather (2010) Developing a common language for evaluation questions in quality and safety improvement. Quality and Safety in Health Care, Vol.19 (No.4). pp. 266-270. doi:10.1136/qshc.2008.029009 ISSN 1475-3898.