Angouri, Jo and Machili, Ifigenia (2020) Is talking work doing work? In: Bauer, Laurie and Calude, Andreea S., (eds.) Questions about language : what everyone should know about language in the 21st Century. Abingdon, Oxon ; New York, NY: Routledge, pp. 18-35. ISBN 9780367175009
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Abstract
Workplace Socio/linguistics grew exponentially in the ‘80s and the ‘90s. From scattered research groups and the workplace as a(nother) domain for linguistic research, it evolved to a research field addressing how individuals operate in different local linguistic, national, organizational, occupational and team contexts and turned a critical gaze to the workplace as a site of struggle where power hierarchies are negotiated, perpetuated, and (sometimes successfully) challenged. Workplace sociolinguists have shown that talking work is a critical part of enacting professional roles and responsibilities.
We focus on a core workplace activity, namely decision making, and we show how it is done in the context of the iconic business email. We pay special attention to the way formality and use of global and local languages are negotiated between employees with varying professional roles, expertise, hierarchical status and years of experience.
Our data shows that language is strategically used to include or exclude access to decision making processes. A “business language” is a context specific set of resources negotiated between workplace communities and a mechanism for claiming, projecting and resisting group membership.
| Item Type: | Book Item |
|---|---|
| Subjects: | H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HM Sociology P Language and Literature > P Philology. Linguistics |
| Divisions: | Faculty of Social Sciences > Centre for Applied Linguistics |
| Library of Congress Subject Headings (LCSH): | Sociolinguistics, Communication in organizations, Business communication, Interpersonal communication |
| Publisher: | Routledge |
| Place of Publication: | Abingdon, Oxon ; New York, NY |
| ISBN: | 9780367175009 |
| Book Title: | Questions about language : what everyone should know about language in the 21st Century |
| Editor: | Bauer, Laurie and Calude, Andreea S. |
| Official Date: | 10 June 2020 |
| Dates: | Date Event 10 June 2020 Published 1 March 2020 Accepted |
| Number of Pages: | 198 |
| Page Range: | pp. 18-35 |
| Status: | Peer Reviewed |
| Publication Status: | Published |
| Re-use Statement: | "This is an Accepted Manuscript of a book chapter published by Routledge in Questions about language : what everyone should know about language in the 21st Century on 10/06/2020, available online: https://www.routledge.com/Questions-About-Language-What-Everyone-Should-Know-About-Language-in-the/Bauer-Calude/p/book/9780367175016 |
| Access rights to Published version: | Restricted or Subscription Access |
| Date of first compliant deposit: | 5 June 2020 |
| Date of first compliant Open Access: | 10 December 2021 |
| Related URLs: | |
| URI: | https://wrap.warwick.ac.uk/137482/ |
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