Applying linguistic research to real world problems: the social meaning of talk in workplace interaction

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Abstract

Focusing on the communications challenges facing migrants with professional qualifications, this chapter describes how linguists can work with lay-people to identify and research areas of mutual concern, presenting research which is paradigmatically "applied linguistics applied" (Roberts, 2003). The research was designed around a course aimed at providing well-educated migrants with the socio-pragmatic skills they need to analyse workplace interactions for themselves. Incorporating a critical dimension helps prepare learners for encounters beyond those presented in class, and encourages them to engage with native speakers from a position of strength. The course includes both classroom instruction and workplace experience, and draws on previous analyses of effective workplace communication by the research team, as well as current workplace interactions in which the learners are involved. The course and the related research involves people who are fundamentally disadvantaged in a wide variety of ways when they join a new society, because of their lack of social power, as well as their unfamiliarity with societal norms. The research adopts an approach which aims to empower, rather than simply attempting to make skilled migrants fit into the host culture.

Item Type: Book Item
Subjects: H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HM Sociology
P Language and Literature > P Philology. Linguistics
Divisions: Faculty of Social Sciences > Centre for Applied Linguistics
Series Name: Handbooks of Applied Linguistics [HAL]
Publisher: De Gruyter Mouton
Place of Publication: Berlin, Germany / New York, NY, U.S.A.
ISBN: 9783110214222
Book Title: Handbook of Communication in Organisations and Professions
Editor: Candlin, Christopher N. and Sarangi, Srikant
Official Date: 1 September 2011
Dates:
Date
Event
1 September 2011
Published
Number: No.3
Number of Pages: 626
Page Range: pp. 533-550
DOI: 10.1515/9783110214222.533
Status: Not Peer Reviewed
Publication Status: Published
Access rights to Published version: Restricted or Subscription Access
URI: https://wrap.warwick.ac.uk/48342/

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