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Number of items: 4.
Journal Article
Akkermans, Henk, Oppen, Willem van , Wynstra, Finn and Voss, Christopher (2019) Contracting outsourced services with collaborative key performance indicators. Journal of Operations Management, 65 (1). pp. 22-47. doi:10.1002/joom.1002 ISSN 0272-6963.
Akkermans, Henk, Voss, Christopher and Oers, Roeland van (2019) Ramp-up and ramp-down dynamics in digital services. Journal of Supply Chain Management, 55 (3). pp. 3-23. doi:10.1111/jscm.12189 ISSN 1523-2409.
Bastl, Marko, Johnson, Mark and Finne, Max (2019) A mid-range theory of control and coordination in service triads. Journal of Supply Chain Management, 55 (1). pp. 21-47. doi:10.1111/jscm.12187 ISSN 1523-2409.
Qiang, W., Voss, Christopher and Zhao, Xiaowei (2019) Deployment strategies for service innovation. IEEE Transactions on Engineering Management, 66 (4). pp. 514-528. doi:10.1109/TEM.2018.2850452 ISSN 0018-9391.