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SDG commentary : service ecosystems with the planet - weaving the environmental SDGs with human services
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Teixeira, Jorge Grenha, Gallan, Andrew S. and Wilson, Hugh N. (2024) SDG commentary : service ecosystems with the planet - weaving the environmental SDGs with human services. Journal of Services Marketing, 38 (2). pp. 227-237. doi:10.1108/JSM-04-2023-0158 ISSN 0887-6045.
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Official URL: http://dx.doi.org/10.1108/JSM-04-2023-0158
Abstract
Purpose:
Humanity and all life depend on the natural environment of Planet Earth, and that environment is in acute crisis across land, sea and air. One of a set of commentaries on how service can address the UN’s sustainable development goals (SDGs), the authors focus on environmental goals SDG 13 (climate action), SDG 14 (life below water) and SDG 15 (life on land). This paper aims to propose a conceptual framework that incorporates the natural environment into transformative services.
Design/methodology/approach:
The authors trace the evolution of service thinking about the natural environment, from a stewardship perspective of the environment as a set of resources to be managed, through an acknowledgement of nonhuman organisms as actors that can participate in service exchange, towards an emergent concept of ecosystems as integrating human social actors and other biological actors who engage fully in value co-creation.
Findings:
The authors derive a framework integrating human and other life forms as co-creating actors, drawing on shared natural resources to achieve mutualism, where each actor can have a net benefit from the relationship. Future research questions are posited that may help services research address SDGs 13–15.
Originality/value:
The framework integrates ideas from environmental ecosystem literature to inform the nature of ecosystems. By integrating environmental actors and ecological insights into the understanding of service ecosystems, service scholars are well placed to make unique contributions to the global challenge of creating a sustainable future.
Item Type: | Journal Article | ||||||||
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Subjects: | G Geography. Anthropology. Recreation > GE Environmental Sciences H Social Sciences > HC Economic History and Conditions Q Science > QH Natural history |
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Divisions: | Faculty of Social Sciences > Warwick Business School > Marketing Group Faculty of Social Sciences > Warwick Business School |
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Library of Congress Subject Headings (LCSH): | Service industries -- Environmental aspects, Sustainable development , Sustainability , Climatic changes , Biodiversity -- Economic aspects, Ecosystem services, Ecosystem management | ||||||||
Journal or Publication Title: | Journal of Services Marketing | ||||||||
Publisher: | Emerald Group Publishing Ltd | ||||||||
ISSN: | 0887-6045 | ||||||||
Official Date: | 18 January 2024 | ||||||||
Dates: |
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Volume: | 38 | ||||||||
Number: | 2 | ||||||||
Page Range: | pp. 227-237 | ||||||||
DOI: | 10.1108/JSM-04-2023-0158 | ||||||||
Status: | Peer Reviewed | ||||||||
Publication Status: | Published | ||||||||
Re-use Statement: | © 2024 Emerald Publishing Limited. This AAM is provided for your own personal use only. It may not be used for resale, reprinting, systematic distribution, emailing, or for any other commercial purpose without the permission of the publisher. | ||||||||
Access rights to Published version: | Restricted or Subscription Access | ||||||||
Date of first compliant deposit: | 2 February 2024 | ||||||||
Date of first compliant Open Access: | 2 February 2024 |
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