2020

Burgess, Nicola (2020) NHS quality improvement could be driven by less formal regulation. Research Outreach . pp. 22-25.

Burgess, Nicola, Richmond, John G. and Kiefer, Tina (2020) Psychological contracting making obligations explicit to support a transformative change partnership. Academy of Management Proceedings, 2020 (1). p. 10233. doi:10.5465/ambpp.2020.148

Johnson, Mark, Burgess, Nicola and Sethi, Simon (2020) Temporal pacing of outcomes for improving patient flow : design science research in a National Health Service hospital. Journal of Operations Management, 66 (1-2). pp. 35-53. doi:10.1002/joom.1077

2019

Burgess, Nicola, Currie, Graeme, Crump, Bernard, Richmond, John G. and Johnson, Mark (2019) Improving together : collaboration needs to start with regulators. BMJ, 367 . l6392. doi:10.1136/bmj.l6392

2016

Currie, Graeme, Burgess, Nicola and Tuck, Penelope (2016) The (un)desirability of hybrid managers as ‘controlled’ professionals : comparative cases of tax and healthcare professionals. Journal of Professions and Organization, 3 (2). pp. 142-153. doi:10.1093/jpo/jow003

2015

Burgess, Nicola, Strauss, Karoline, Currie, Graeme and Wood, Geoffrey (2015) Organizational ambidexterity and the hybrid middle manager : the case of patient safety in UK hospitals. Human Resource Management, 54 (Supplement 1). s87-s109. doi:10.1002/hrm.21725

Currie, Graeme, Burgess, Nicola and Hayton, James C. (2015) HR practices and knowledge brokering by hybrid middle managers in hospital settings : the influence of professional hierarchy. Human Resource Management, 54 (4). pp. 793-812. doi:10.1002/hrm.21709

2014

Robinson, Stewart, Worthington, Claire, Burgess, Nicola and Radnor, Zoe J. (2014) Facilitated modelling with discrete-event simulation : reality or myth? European Journal of Operational Research, Volume 234 (Number 1). pp. 231-240. doi:10.1016/j.ejor.2012.12.024

2013

Burgess, Nicola and Currie, Graeme (2013) The knowledge brokering role of the hybrid middle level manager : the case of healthcare. British Journal of Management, Volume 24 . S132-S142. doi:10.1111/1467-8551.12028

Burgess, Nicola (2013) Evaluating Lean in healthcare. International Journal of Health Care Quality Assurance, Volume 26 (Number 3). pp. 220-235. doi:10.1108/09526861311311418

Burgess, Nicola and Wake, Nicholas (2013) The applicability of the viable systems model as a diagnostic for small to medium sized enterprises. International Journal of Productivity and Performance Management, 62 (1). pp. 29-46. doi:10.1108/17410401311285282

2012

Burgess, Nicola and Radnor, Z. J. (Zoe J.) (2012) Service improvement in the English National health service : complexities and tensions. Journal of management & organization, Volume 18 (Number 5). pp. 594-607.

Burgess, Nicola (2012) Evaluating lean in healthcare. PhD thesis, University of Warwick.

Robinson, Stewart, Radnor, Z. J., Burgess, Nicola and Worthington, Claire (2012) SimLean : utilising simulation in the implementation of lean in healthcare. European Journal of Operational Research, Vol.219 (No.1). pp. 188-197. doi:10.1016/j.ejor.2011.12.029

2011

Burgess, Nicola, Worthington, Claire, Davis, Neil D., Radnor, Zoe, Robinson, Stewart and Cooke, Matthew (2011) SimLean healthcare : handbook. Coventry: SimLean Publishing.

2010

Worthington, C., Robinson, S., Burgess, Nicola and Radnor, Z. J. (Zoe J.) (2010) Rapid modelling of patient flow in a health care setting : integrating simulation with lean. In: Reiner, G., (ed.) Rapid modelling and quick response : intersection of theory and practice. London ; New York : Springer, pp. 131-142. ISBN 9781849965255

2003

Lowson, Robert H. and Burgess, Nicola (2003) The building blocks of an operations strategy for e-business. The TQM Magazine, Vol.15 (No.3). pp. 152-163. doi:10.1108/09544780310469253