The Library
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Number of items: 57.
2024
Teixeira, Jorge Grenha, Gallan, Andrew S. and Wilson, Hugh N. (2024) SDG commentary : service ecosystems with the planet - weaving the environmental SDGs with human services. Journal of Services Marketing, 38 (2). pp. 227-237. doi:10.1108/JSM-04-2023-0158 ISSN 0887-6045.
2023
Watson, Rosina, Nielsen, Kristian Roed, Wilson, Hugh N., Macdonald, Emma K., Mera, Christine and Reisch, Lucia (2023) Policy for sustainable entrepreneurship : a crowdsourced framework. Journal of Cleaner Production, 383 . 135234. doi:10.1016/j.jclepro.2022.135234 ISSN 0959-6526.
2022
Ahmed, Iram, Arnott, David, Dacko, Scott G. and Wilson, Hugh N. (2022) Trying on a role : mentoring, improvisation and social learning in luxury retailing. Journal of Business Research, 144 . pp. 1039-1051. doi:10.1016/j.jbusres.2022.02.034 ISSN 0148-2963.
2020
Watson, Rosina, Wilson, Hugh N. and Macdonald, Emma K. (2020) Business-nonprofit engagement in sustainability-oriented innovation : what works for whom and why? Journal of Business Research, 119 . pp. 87-98. doi:10.1016/j.jbusres.2018.11.023 ISSN 0148-2963.
2019
Bruce, Helen L., Wilson, Hugh N., Macdonald, Emma K. and Clarke, Beverly (2019) Resource integration, value creation and value destruction in collective consumption contexts. Journal of Business Research, 103 . pp. 173-185. doi:10.1016/j.jbusres.2019.05.007 ISSN 0148-2963.
Wilson, Hugh N. (2019) Collective engagement - four thought-shackles and how to escape them. Industrial Marketing Management, 80 . pp. 24-26. doi:10.1016/j.indmarman.2019.04.008 ISSN 0019-8501.
Kelleher, Carol, Wilson, Hugh N., Macdonald, Emma K. and Peppard, Joe (2019) The score is not the music : integrating experience and practice perspectives on value co-creation in collective consumption contexts. Journal of Service Research, 22 (2). pp. 120-138. doi:10.1177/1094670519827384 ISSN 1094-6705.
Rowe, Zoe O., Wilson, Hugh N., Dimitriu, Radu, Charnley, Fiona J. and Lastrucci, Giovanna (2019) Pride in my past : influencing sustainable choices through behavioral recall. Psychology & Marketing, 36 (4). pp. 276-286. doi:10.1002/mar.21178 ISSN 0742-6046.
2018
Pareek, Bhuvanesh, Ghosh, Pulak, Wilson, Hugh N., Macdonald, Emma K. and Baines, Paul (2018) Tracking the impact of media on voter choice in real time : a Bayesian dynamic joint model. Journal of the American Statistical Association, 113 (524). pp. 1457-1475. doi:10.1080/01621459.2017.1419134 ISSN 0162-1459.
Cundill, Gary J., Smart, Palie and Wilson, Hugh N. (2018) Non-financial shareholder activism : a process model for influencing corporate environmental and social performance. International Journal of Management Reviews, 20 (2). pp. 606-626. doi:10.1111/ijmr.12157 ISSN 1460-8545.
Watson, Rosina, Wilson, Hugh N., Smart, Palie and Macdonald, Emma K. (2018) Harnessing difference : a capability-based framework for stakeholder engagement in environmental innovation. Journal of Product Innovation Management, 35 (2). pp. 254-279. doi:10.1111/jpim.12394 ISSN 0737-6782.
2017
Baumann, Jasmin, Le Meunier-FitzHugh, Kenneth and Wilson, Hugh N. (2017) The challenge of communicating reciprocal value promises : buyer-seller value proposition disparity in professional services. Industrial Marketing Management, 64 . pp. 107-121. doi:10.1016/j.indmarman.2017.02.002 ISSN 0019-8501.
Rowe, Zoe O., Wilson, Hugh N., Dimitriu, Radu M., Breiter, Katja and Charnley, Fiona J. (2017) The best I can be : how self-accountability impacts product choice in technology-mediated environments. Psychology & Marketing, 34 (5). pp. 521-537. doi:10.1002/mar.21003 ISSN 0742-6046.
2016
McDonald, Malcolm and Wilson, Hugh (2016) Marketing plans : how to prepare them, how to profit from them. Hoboken, N.J. : Wiley. ISBN 9781119217176
Champniss, Guy, Wilson, Hugh N., Macdonald, Emma K. and Dimitriu, Radu (2016) No I won't, but yes we will : driving sustainability-related donations through social identity effects. Technological Forecasting and Social Change, 111 . pp. 317-326. doi:10.1016/j.techfore.2016.03.002 ISSN 0040-1625.
Macdonald, Emma K., Kleinaltenkamp, Michael and Wilson, Hugh N. (2016) How business customers judge solutions : solution quality and value in use. Journal of Marketing, 80 (3). pp. 96-120. doi:10.1509/jm.15.0109 ISSN 0022-2429.
2015
Wilson, Hugh N., Macdonald, Emma K. and Baxendale, Shane (2015) What really makes customers buy a product. Harvard Business Review . ISSN 0017-8012.
Baxendale, Shane, Macdonald, Emma K. and Wilson, Hugh N. (2015) The impact of different touchpoints on brand consideration. Journal of Retailing, 91 (2). pp. 235-253. doi:10.1016/j.jretai.2014.12.008 ISSN 0022-4359.
Said, Emanuel, Macdonald, Emma K., Wilson, Hugh N. and Marcos, Javier (2015) How organisations generate and use customer insight. Journal of Marketing Management, 31 (9-10). pp. 1158-1179. doi:10.1080/0267257X.2015.1037785 ISSN 0267-257X.
Champniss, Guy , Wilson, Hugh N. and Macdonald, Emma K. (2015) Why your customers' social identities matter. Harvard Business Review . ISSN 0017-8012.
2014
Poenaru, Adina, Baines, Paul and Wilson, Hugh N. (2014) Building capabilities in segmentation implementation. [Online]. The European Business Review.
Poenaru, Adina, Baines, Paul and Wilson, Hugh N. (2014) Building capabilities in segmentation implementation. European Business Review . ISSN 0955-534X.
2012
Macdonald, Emma K., Wilson, Hugh N. and KonuΕ, Umut (2012) Better customer insight - in real time. Harvard Business Review . pp. 102-109. ISSN 0017-8012.
Macdonald, Emma K., Wilson, Hugh N. and Konus, Umut (2012) Tracking the customerβs journey to purchase. Harvard Business Review . ISSN 0017-8012.
Pilbeam, Colin, Wilding, Richard, Alvarez, Gabriela and Wilson, Hugh N. (2012) The governance of supply networks : a systematic literature review. Supply Chain Management: An International Journal, 17 (4). pp. 358-376. doi:10.1108/13598541211246512 ISSN 1359-8546.
2011
Macdonald, Emma K., Wilson, Hugh N., Martinez, Veronica and Toossi, Amir (2011) Assessing value-in-use : a conceptual framework and exploratory study. Industrial Marketing Management, 40 (5). pp. 671-682. doi:10.1016/j.indmarman.2011.05.006 ISSN 0019-8501.
Lemke, Fred, Clark, Moira and Wilson, Hugh N. (2011) Customer experience quality : an exploration in business and consumer contexts using repertory grid technique. Journal of the Academy of Marketing Science, 39 (6). pp. 846-869. doi:10.1007/s11747-010-0219-0 ISSN 0092-0703.
Baines, Paul, Macdonald, Emma K., Wilson, Hugh N. and Blades, Fiona (2011) Measuring communication channel experiences and their influence on voting in the 2010 British General Election. Journal of Marketing Management, 27 (7-8). pp. 691-717. doi:10.1080/0267257X.2011.587827 ISSN 0267-257X.
Le Meunier-FitzHugh, Kenneth, Baumann, Jasmin, Palmer, Roger and Wilson, Hugh N. (2011) The implications of service-dominant logic and integrated solutions on the sales function. Journal of Marketing Theory and Practice, 19 (4). pp. 423-440. doi:10.2753/MTP1069-6679190405 ISSN 1069-6679.
2010
Mollen, Anne and Wilson, Hugh N. (2010) Engagement, telepresence and interactivity in online consumer experience : reconciling scholastic and managerial perspectives. Journal of Business Research, 63 (9-10). pp. 919-925. doi:10.1016/j.jbusres.2009.05.014 ISSN 0148-2963.
2009
Bruce, Lindsay, Bondy, Krista, Street, Rod and Wilson, Hugh N. (2009) Channel evolution : how new multichannel thinking can deliver competitive advantage. Journal of Direct, Data and Digital Marketing Practice, 10 (4). pp. 329-335. doi:10.1057/dddmp.2009.4 ISSN 1746-0166.
Parry, Emma and Wilson, Hugh N. (2009) Factors influencing the adoption of online recruitment. Personnel Review, 38 (6). pp. 655-673. doi:10.1108/00483480910992265 ISSN 0048-3486.
Bailey, Christine, Baines, Paul R., Wilson, Hugh N. and Clark, Moira (2009) Segmentation and customer insight in contemporary services marketing practice : why grouping customers is no longer enough. Journal of Marketing Management, 25 (3-4). pp. 227-252. doi:10.1362/026725709X429737 ISSN 0267-257X.
Palmer, Roger and Wilson, Hugh N. (2009) An exploratory case study analysis of contemporary marketing practices. Journal of Strategic Marketing, 17 (2). pp. 169-187. doi:10.1080/09652540902879300 ISSN 0965-254X.
2008
White, Andrew, Johnson, Mark and Wilson, Hugh N. (2008) RFID in the supply chain : lessons from European early adopters. International Journal of Physical Distribution & Logistics Management, 38 (2). pp. 88-107. doi:10.1108/09600030810861189 ISSN 0960-0035.
Wilson, Hugh N., Daniel, Elizabeth and Davies, Iain A. (2008) The diffusion of e-commerce in UK SMEs. Journal of Marketing Management, 24 (5-6). pp. 489-516. doi:10.1362/026725708X325968 ISSN 0267-257X.
2007
Madaleno, Rita, Wilson, Hugh N. and Palmer, Roger (2007) Determinants of customer satisfaction in a multi-channel B2B environment. Total Quality Management & Business Excellence, 18 (8). pp. 915-925. doi:10.1080/14783360701350938 ISSN 1478-3363.
Wilson, Hugh N., Clark, M. and Smith, B. (2007) Justifying CRM projects in a business-to-business context : the potential of the Benefits Dependency Network. Industrial Marketing Management, 36 (6). pp. 770-783. doi:10.1016/j.indmarman.2005.09.008 ISSN 0019-8501.
Baines, T. S., Lightfoot, H. W., Evans, S., Neely, A., Greenough, R., Peppard, J., Roy, R., Shehab, E., Braganza, A., Tiwari, A. et al.
(2007)
State-of-the-art in product-service systems.
Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 221
(10).
pp. 1543-1552.
doi:10.1243/09544054JEM858
ISSN 0954-4054.
White, Andrew, Daniel, Elizabeth, Ward, John and Wilson, Hugh N. (2007) The adoption of consortium B2B e-marketplaces : an exploratory study. The Journal of Strategic Information Systems, 16 (1). pp. 71-103. doi:10.1016/j.jsis.2007.01.004 ISSN 0963-8687.
Wilson, Hugh N. and Daniel, Elizabeth (2007) The multi-channel challenge : a dynamic capability approach. Industrial Marketing Management, 36 (1). pp. 10-20. doi:10.1016/j.indmarman.2006.06.015 ISSN 0019-8501.
2006
Stuart-Menteth, Hester, Wilson, Hugh N. and Baker, Susan (2006) Escaping the channel silo - researching the new consumer. International Journal of Market Research, 48 (4). pp. 415-437. doi:10.1177/147078530604800405 ISSN 1470-7853.
2005
Ryals, Lynette and Wilson, Hugh N. (2005) Experimental methods in market research : from information to insight. International Journal of Market Research, 47 (4). pp. 345-364. doi:10.1177/147078530504700402 ISSN 1470-7853.
2004
Daniel, Elizabeth and Wilson, Hugh N. (2004) Action research in turbulent environments. European Journal of Marketing, 38 (3/4). pp. 355-377. doi:10.1108/03090560410518594 ISSN 0309-0566.
McDonald, M. H. B. and Wilson, Hugh N. (2004) Marketing, existential malpractice and an etherised discipline : a soteriological comment. Journal of Marketing Management, 20 (3-4). pp. 387-408. doi:10.1362/026725704323080461 ISSN 0267-257X.
Wilson, Hugh N. (2004) Towards rigour in action research : a case study in marketing planning. European Journal of Marketing, 38 (3/4). pp. 378-400. doi:10.1108/03090560410518602 ISSN 0309-0566.
2003
Daniel, Elizabeth, Wilson, Hugh N. and McDonald, Malcolm (2003) Towards a map of marketing information systems : an inductive study. European Journal of Marketing, 37 (5/6). pp. 821-847. doi:10.1108/03090560310465161 ISSN 0309-0566.
Daniel, Elizabeth M and Wilson, Hugh N. (2003) The role of dynamic capabilities in e-business transformation. European Journal of Information Systems, 12 (4). pp. 282-296. doi:10.1057/palgrave.ejis.3000478 ISSN 0960-085X.
2002
Daniel, Elizabeth and Wilson, Hugh N. (2002) Adoption intentions and benefits realised : a study of e-commerce in UK SMEs. Journal of Small Business and Enterprise Development, 9 (4). pp. 331-348. doi:10.1108/14626000210450522 ISSN 1462-6004.
Daniel, Elizabeth, Wilson, Hugh N. and Myers, Andrew (2002) Adoption of E-Commerce by SMEs in the UK. International Small Business Journal : Researching Entrepreneurship, 20 (3). pp. 253-270. doi:10.1177/0266242602203002 ISSN 0266-2426.
Wilson, Hugh N., Daniel, Elizabeth and McDonald, Malcolm (2002) Factors for success in customer relationship management (CRM) systems. Journal of Marketing Management, 18 (1-2). pp. 193-219. doi:10.1362/0267257022775918 ISSN 0267-257X.
Daniel, Elizabeth, Wilson, Hugh N. and Myers, Andrew (2002) Innovation in small and medium sized enterprises : the case of e-commerce adoption in the UK. Innovation , 4 (1-3). pp. 12-29. doi:10.5172/impp.2001.4.1-3.12 ISSN 1351-1610.
2001
Wilson, Hugh N. and McDonald, Malcolm H.B. (2001) An evaluation of styles of IT support for marketing planning. European Journal of Marketing, 35 (7/8). pp. 815-842. doi:10.1108/EUM0000000005727 ISSN 0309-0566.
1999
McDonald, Malcolm H. B. and Wilson, Hugh N. (1999) Exploiting technique interrelationships : a model of strategic marketing planning. Journal of Euromarketing, 7 (3). pp. 1-26. doi:10.1300/J037v07n03_01 ISSN 1049-6483.
1996
Wilson, Hugh N. and McDonald, Malcolm H.B. (1996) Computer aided marketing planning : the experience of early adopters. Journal of Marketing Management, 12 (5). pp. 391-416. doi:10.1080/0267257X.1996.9964424 ISSN 0267-257X.
1994
Wilson, Hugh N. and Mcdonald, Malcolm (1994) Critical problems in marketing planning : the potential of decision support systems. Journal of Strategic Marketing, 2 (4). pp. 249-270. doi:10.1080/09652549400000013 ISSN 0965-254X.
1990
McDonald, Malcolm H. B. and Wilson, Hugh N. (1990) State-of-the-art developments in expert systems and strategic marketing planning. British Journal of Management, 1 (3). pp. 159-170. doi:10.1111/j.1467-8551.1990.tb00004.x ISSN 1045-3172.
This list was generated on Sat May 4 09:55:55 2024 BST.